There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

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mindless boring really awful work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Sitel full-time

Doesn't Recommend
Doesn't Recommend

Pros

health insurance... not good health insurance, work in your pj's from home

Cons

The work is awful. they do not care at all about their employees

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  1. Helpful (1)

    Felt like a piece of equipment rather than a person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Card Specialist in Norman, OK
    Current Employee - Credit Card Specialist in Norman, OK

    I have been working at Sitel full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Paid a fair wage. - Coworkers were great. - My direct supervisor was the best boss I've ever had.

    Cons

    - Horrid management. Never have I EVER seen such miscommunication.

    Advice to Management

    If you're going through a possible closure, keep employees informed rather than in the dark.

  2. Helpful (1)

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Buffalo, NY
    Former Employee - Customer Care Representative in Buffalo, NY

    I worked at Sitel full-time (More than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    The benefits. The option to work at home definitely helped out in costs for transportation, clothes and such.

    Cons

    Rotating schedules and shift bids. No way you can balance your life that way, even if you work at home.

    No advancement opportunities unless you lived nearby one of their centers or wanted to pack up and move.

    Not very flexible. You can be placed on another campaign involuntarily even though they say it's initially voluntary to transfer. That happened to me.

    Advice to Management

    Be more flexible in scheduling agents and give more opportunities to advance in the work at home environment.

There are newer employer reviews for Sitel
There are newer employer reviews for Sitel

See Most Recent

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