There are newer employer reviews for Sitel

 

mindless boring really awful work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Sitel full-time

Pros

health insurance... not good health insurance, work in your pj's from home

Cons

The work is awful. they do not care at all about their employees

Doesn't Recommend

343 Other Employee Reviews for Sitel (View Most Recent)

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  1.  

    The worst company I ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sitel full-time for more than a year

    Pros

    Employee benefits were satifactory and you receive an annual raise.

    Cons

    Everything besides the benefits were lacking.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative  in  Buffalo, NY
    Former Employee - Customer Care Representative in Buffalo, NY

    I worked at Sitel full-time for more than a year

    Pros

    The benefits. The option to work at home definitely helped out in costs for transportation, clothes and such.

    Cons

    Rotating schedules and shift bids. No way you can balance your life that way, even if you work at home.

    No advancement opportunities unless you lived nearby one of their centers or wanted to pack up and move.

    Not very flexible. You can be placed on another campaign involuntarily even though they say it's initially voluntary to transfer. That happened to me.

    Advice to ManagementAdvice

    Be more flexible in scheduling agents and give more opportunities to advance in the work at home environment.

    No opinion of CEO
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