Sitel

  www.sitel.com
  www.sitel.com
There are newer employer reviews for Sitel

 

HR Coordinator

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Sitel

Pros

Friendly environment and great co-workers.

Cons

The load of work (like any other job) could sometimes be overwhelming

Advice to ManagementAdvice

Take a break, and subordinates as well, from time to time.

Recommends
Positive Outlook

389 Other Employee Reviews for Sitel (View Most Recent)

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  1.  

    Excellent Training Program and Great Feedback from Supervisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV

    I worked at Sitel full-time (more than an year)

    Pros

    They do have an excellent training program and have great Coaches that provide excellent feedback re your calls. They build up your confidence immensely.

    Cons

    None---great place to work--especially for people-oriented people

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Something will be done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Augusta, GA
    Current Employee - Customer Service Representative in Augusta, GA

    I have been working at Sitel full-time (less than an year)

    Pros

    I love working on the phones and I am really good at when I just started I have had 100% since my first day on the phones and have kept 100%

    Cons

    When you do good it is not noticed. And policy doesn't apply for everyone like it should. There is a lot of coaches,supervisors, and managers that are rude and talk to you any way. It is the worst and most racist place that I have ever been to. If you are white you are treated badly. They gang up on you in groups. They tell you in the beginning how you can move up as long as you are doing good but as soon as someone comes in doing good they are talk bad about and talk down to by some coaches and supervisors. They say how the care and be the reason so much but when you do that they act like high school children and start gang up on you with jealousy.

    Advice to ManagementAdvice

    Someone needs to replace a lot of people in the site or address them on how they act. Something will be done and a law suite is looking like something in near future for sitel.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Sitel

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