There are newer employer reviews for Sitel

1 person found this helpful  

It was terrible

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Technical Support Agent  in  Las Vegas, NV
Former Employee - Technical Support Agent in Las Vegas, NV

I worked at Sitel

Pros

It is not difficult and people are all like minded. It is very close to the freeways. There will always be jobs available even though some campaigns leave.

Cons

Communication is lacking within management. Management doesnt know information before most people. The contracts where handles badly

Advice to ManagementAdvice

Dont promote people who dont deserve it. Pay the people who work for you accordingly other wise they will go work for a real company

Doesn't Recommend
Disapproves of CEO

344 Other Employee Reviews for Sitel (View Most Recent)

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  1. 1 person found this helpful  

    Decent place, not very good pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Madison, WI
    Former Employee - Customer Service Representative in Madison, WI

    I worked at Sitel

    Pros

    It was a decent place to be at the moment. It gave a decent flexibility in the way the schedule was done. It was a bit unpredictable - several contracts closed during the time we were working there and we did not know when next people will go and when next group of people will loose their job due to this reason.

    Cons

    It had some good and not so good managers, but overall, it was OK place to be. If this is your option - you may try to work there, but they seem to be shifting their customer service overseas now, so this job may end soon.

    Advice to ManagementAdvice

    It would help to update the hardware and equipment. It is sad that people cannot really predict what will happen with their jobs tomorrow.

    Recommends
    Approves of CEO
  2.  

    HORRID

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bartlesville, OK
    Current Employee - Anonymous Employee in Bartlesville, OK

    I have been working at Sitel

    Pros

    They hire anyone off the street. Easy job to get.

    Cons

    Scheduling is never the same. If you have to be off without giving 2 or 3 weeks notice and approval they give demerits.

    Doesn't Recommend
    No opinion of CEO
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