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Entertaining

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Ramp Agent  in  San Diego, CA
Former Employee - Ramp Agent in San Diego, CA

I worked at SkyWest

Pros

Free Flights around the world

Good pay compared to the level of experience required

Entertaining job and not very demanding

Fun to work at the ramp

Cons

Schedule changes a lot

Working under the rain

Not enough opportunities for professional development outside of corporate

Dealing with upset passengers is difficult.

Advice to ManagementAdvice

While the company is expanding and buying other airlines, there are stations closing, and reduction in hours. A company should strengthen its people before it strengthens the brand.

Recommends
Approves of CEO

104 Other Employee Reviews for SkyWest (View Most Recent)

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  1.  

    Lovely co-workers horrible company to work for..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Ramp Agent  in  Denver, CO
    Former Employee - Ramp Agent in Denver, CO

    I worked at SkyWest

    Pros

    pretty decent pay if you consider 10.25 per hour good.
    The other employees were so amazing I honestly miss working there only because I miss the people.

    Cons

    The amount or work required for the amount of money being made not worth it at all.
    Full time must work 55+ hours every week
    System to clock in everyday was horrible (come to work on time only to be counted as late because the system didn't work properly and they did not care)
    weather conditions were horrible! working outside in -10 degree weather for hours on end and kiosk with broken heaters made it even worse.
    Frost bite damage (i haven't worked there in over a year now and i still don't have feeling in my toes its damaged for life)

    Advice to ManagementAdvice

    You can advance to management if you work there for 40 years!

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Challenging at Best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Los Angeles, CA
    Former Employee - Customer Service Representative in Los Angeles, CA

    I worked at SkyWest

    Pros

    If you enjoy traveling, it might be the place for you to work at. However, flying standby these days is very very challenging. If you are can go international, then definitely worth working here. If your trips are strictly domestic, better off purchasing a ticket and not worrying about it.

    Cons

    Management at a hub is very challenging. The station manager will come up to the gates if she is flying out, otherwise, she stays in her office. Middle management prefers to spend their time planning their next vacation. The majority of supervisors are decent but stretched way to thin. Its rare you will see the CS Supervisor at Terminal 7. Their comments are "T 7 can run itself". That's fine until there are back to back cancellations.

    In addition, there are several CS agents that have been with the stations for over 5 years and still can not rebook passengers, get a flight out on time, handle various situations when they arise. Rather than have the training department work with them, they just ignore the employee and hope for the best. Same goes on the ramp.

    It's sad, because the majority of employees try to do a good job and that goes unnoticed. Management spends their time dealing with the 30-40% that do not want to work, cause trouble, call in sick on Super Bowl Sunday, and holiday's, etc. While the others that do their job never go noticed.

    Lack of communication is a big issue at this station. For example, in February, station agreements were discontinued and yet, this was never communicated. It still hasn't and it's now March. Sad Sad Sad.

    Another communication issued occured last week. During the recent transition to a new software platform, the training manager waited til the day before to send out over 10 email communications with a "Must Read". Considering this transition has been in the works for over 6 months, why would anyone wait til the day before to start communicating these details? So typical of the LAX Management.

    Even the supervisors feel out of the loop most times. While some Friday's they have a sup meeting, most weeks that does not happen.

    The station manager had been promising an all hands meeting for the last 6 months. Still hasn't happened.

    LAX could be such a good HUB if Management would just do their job and commit to the employees, supervisor and company.

    Advice to ManagementAdvice

    Skywest management needs to take a good look at the LAX station. Talk to the employees, not the managers. Find out what they think is going on. Ask about the lack of communication, consistency in practices, how supervisors treat employees, etc.

    Hold the management of LAX accountable.

    Doesn't Recommend
    No opinion of CEO
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