There are newer employer reviews for Sleep Number by Select Comfort

1 person found this helpful  

Tough to work for a struggling company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Store Manager in Orlando, FL
Current Employee - Store Manager in Orlando, FL

I have been working at Sleep Number by Select Comfort

Pros

Relaxed work atmosphere and a great product. Ability to get out and make connections within the community and do a lot of event coordinating.

Cons

Little to no advancement opportunities. Struggling company that may or may not make it through the recession - in the meantime, look for your pay to be cut repeatedly. Frustrating lack of adaptation to the current marketplace. Decreased quality control means increased return rates and customer service issues. Pay structure for managment is counter productive in the curent bonus structure format. Hit less than 80% of your budget, get $0. No bonuses past 100% budget. So, if you're not going to be able to hit 80%, pack it in for next month. If you're already at 100%, pack it in for next month. That's not a productive pay structure - for the employee or the company.

Advice to ManagementAdvice

Focus on more and better product marketing.

Doesn't Recommend
Disapproves of CEO

160 Other Employee Reviews for Sleep Number by Select Comfort (View Most Recent)

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  1. 2 people found this helpful  

    Dead weight at Select Comfort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Product Management in Plymouth, MN
    Former Employee - Product Management in Plymouth, MN

    I worked at Sleep Number by Select Comfort

    Pros

    Located in a suburb so you don't have to commute down town.
    There are a multitude of business channels which make it a good place to learn about the basics of many different types of business channel models. The company is not dependant on others for distribution as they have built their own direct, ecommerce & company owned retail stores. There is a huge opportunity for international expansion and product expansion. The employee discount is very good and you can also get some great deals on bedding during employee only sample sales. They are held about 3 to 4 times a year.

    Cons

    While I believe some of these individuals are now gone, in the past there was a "click" of Directors and VP's who had their favorites. If you were one of them, it was a geat place to work. You could have flexible hours, work from home, get good salary increases and be recognized for your efforts. If you were not one of the favored employees, you work long hours with no flexibility, get modest pay increases and get no recognition. For anyone today it is almost impossible to be promoted to director level without an MBA, no matter what kind of results you produce for the company.

    Advice to ManagementAdvice

    Many of the company's Directors and Vice Presidents are very poor managers and there is far too much favoritism.

    Doesn't Recommend
    Approves of CEO
  2.  

    Money is not worth the trouble with a struggling company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Professional in Strongsville, OH
    Former Employee - Sales Professional in Strongsville, OH

    I worked at Sleep Number by Select Comfort

    Pros

    The only good thing is the money.

    Cons

    Management is the worst of all the companies I've worked for. You don't get just one boss, you get 2 or 3 of them on you every week. Your store manager and then a market manager. The market manager mainly just complains and calls anytime something wrong happens. Which if something is going wrong in another store 300 miles away, you are going to have to listen to it and it just brings you down. It's really slow and boring but yet they put the words "fun atmosphere" in the application process to trick you. Have never met a person that actually liked the company, talk to any store in the nation and most would tell another employee secretly that it's boring and they are just there to collect a paycheck. Working at any of the stores in Ohio will get you this guaranteed.

    Advice to ManagementAdvice

    To pay attention when a sales professional tells you something. They are the front line and speak to the customers directly. Also pay attention to what your market managers are telling the sales professionals. The sales professionals should have 1 boss. When you get a bunch of people coming down on you for bad sales numbers, it's hard to get back up. If there is only 1 person like the store manager saying something to you, its a whole lot easier, but when the market manager knows, the whole state knows about it.

    Doesn't Recommend
    Disapproves of CEO
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