There are newer employer reviews for Sleep Number by Select Comfort
There are newer employer reviews for Sleep Number by Select Comfort

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Helpful (2)

Store Sales Manager

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager in Orlando, FL
Current Employee - Store Manager in Orlando, FL

I have been working at Sleep Number by Select Comfort full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Select Comfort sales you are making a difference in your customers lives. The product will change your life in many ways, it will help wit your health,relaxes and stress relief, weight control. and you are well compensated for helping others.

Cons

As the company develops and grows it is just 26 years in the market it is going through a transition process to fine tune operations to better serve customers and this process keep you in an ever changing and your direction and work load is always growing and changing.

Advice to Management

It is important to stay up with what your customers want at the same time don't loose focus on your associates they can become overwhelmed with to many different departments giving directions and trying to manage their time.

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  1. Helpful (1)

    Great products, great vision, training and POS system needs help.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sleep Associate in Redding, CA
    Current Employee - Sleep Associate in Redding, CA

    I have been working at Sleep Number by Select Comfort full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I get to help people improve their lives (and sometimes save marriages) by improving the quailty of their sleep! The beds and bedding are of the highest quality. The innovations and technology are unmatched.

    Cons

    The sales and POS training needs to be much more comprehensive. The POS system is outdated and clunky, leaves room for data entry error. A more visual and user friendly system would be much appreciated! I also wish the products were a bit more competively priced... that is the BIGGEST complaint from our customers. The paper trail the company requires is far too much.

    Advice to Management

    Offer AT LEAST 1 month's worth of better quality sales and POS training before a new employee is allowed to set foot on the sales floor. Provide iPads for sales reps to be able to give quotes while the customer is laying down on the bed (emotional connection) The POS system needs to be able to save and edit quotes. The Sales Portal is far too massive for a newbie like me to absorb all the info the company requires. I have some great ideas to be able to speed up the sales process, and I would love to talk to anyone in development about them. Otherwise, it's a good company to work for!


  2. Helpful (5)

    Awful company for employees, great for customers!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL

    I worked at Sleep Number by Select Comfort full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The product is great. The people in the stores are great to work with. The money will is good for short term situations. Long term the increase in goals will kill you.

    Cons

    Awful management who could care less about the employee. The mentality is to burn and churn. They will wear you out by constantly micromanaging everything you do. From the time you enter the store you will be presented with checklists which include items like, "turn on the lights" (really, thanks) to open the doors for the customers. They will hound you to call the same 20-30 customers everyday until the customers are hanging up on you.


There are newer employer reviews for Sleep Number by Select Comfort
There are newer employer reviews for Sleep Number by Select Comfort

See Most Recent

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