Sleep Number by Select Comfort

www.sleepnumber.com
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There are newer employer reviews for Sleep Number by Select Comfort

2 people found this helpful  

Great People, Great Product, Great Culture

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Specialist in Plymouth, MN
Current Employee - Customer Service Specialist in Plymouth, MN

I have been working at Sleep Number by Select Comfort full-time (less than a year)

Pros

The product is wonderful though high priced. The people that work here are wonderful. The culture is great and supportive. Growing company.

Cons

The computer systems are outdated. The website crashes and has known problems that aren't fixed. The intranet crashes. The technology is not up to par. If you want two monitors you have to bring in your own? Never heard of having to bring my own technology to a corporate position before. Lunch room has limited options that are often burned or cold. The medical plan is horrible.

Advice to ManagementAdvice

Bring technology up to par and support your employees with adequate workplace tools. Provide employees with better benefits.

Recommends
Positive Outlook
Approves of CEO

186 Other Employee Reviews for Sleep Number by Select Comfort (View Most Recent)

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  1. 2 people found this helpful  

    Store Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Orlando, FL
    Current Employee - Store Manager in Orlando, FL

    I have been working at Sleep Number by Select Comfort full-time (more than 5 years)

    Pros

    Select Comfort sales you are making a difference in your customers lives. The product will change your life in many ways, it will help wit your health,relaxes and stress relief, weight control.
    and you are well compensated for helping others.

    Cons

    As the company develops and grows it is just 26 years in the market it is going through a transition process to fine tune operations to better serve customers and this process keep you in an ever changing and your direction and work load is always growing and changing.

    Advice to ManagementAdvice

    It is important to stay up with what your customers want at the same time don't loose focus on your associates they can become overwhelmed with to many different departments giving directions and trying to manage their time.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Working for Sleep Number`

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at Sleep Number by Select Comfort full-time (more than 5 years)

    Pros

    I have worked for Sleep Number for over 5 years, and in that time I have seen leadership and sales staff come and go. I have enjoyed working for Sleep Number up until the last 2 years, I have seen the company go from being driven to help change lives, to focusing more on profits, overloading customers with additional items that they may have no need for.
    Sleep Number's dream is to be the worlds most beloved brand, but if your not creating a culture that is loved and appreciated by its strongest advocates "the employees" you can never grow to a level such as Apple.

    Cons

    Long hours, little to no recognition, a pay scale that is ever changing and becoming more focused on company profits and greed, than sharing the wealth with the people that drive the front line "sales staff".

    Advice to ManagementAdvice

    Stop focusing on selling everything in the store to the customer, over loading them with pillows and mattress pads. The final step was the platinum rule training, which basically teaches your employees to read customer personalities and mimic them in order to gain there trust so you can get into there wallets.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Sleep Number by Select Comfort

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