Sleep Number by Select Comfort

  www.sleepnumber.com
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135 Employee Reviews (View Most Recent)

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2 people found this helpful  

Great product, not a great company...

Sleep Professional (Former Employee)

ProsIf you are in a great location, you have an opportunity to make decent money. They have a great training program and the job itself is enjoyable.

ConsUpper management is way out of touch with the reality of the stores. Unrealistic sales goals and they push you to call an hound the same customers over and over until they absolutely hate you. Absolutely 0 work/life balance. You will work every weekend, guaranteed. No matter how great you do, they will only focus on the bad! Exceeded your sales goal? Not good enough because you didn't sell enough mattress pads! 100% matt pads? Still not good enough because you didn't sell 2 pillows per bed. Always something so they don't have to say "good job!"

Advice to Senior ManagementListen to your field sales reps! They hear customer feedback on a daily basis and that information is valuable. District Managers should be held accountable. The one I had never returned calls, emails, never had answers to questions. That district was completely self sufficient except for the ridiculously high and unfairly set sales goals. I would start there, stores need support!

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    sleepnumber stores

    Sales Representative (Current Employee) Saint Louis, MO

    I have been working at Sleep Number by Select Comfort full-time for more than 3 years


    Pros: good product, lots of advertising Cons: maximum pressure to meet goals. goals not chosen rationally, sometimes! good job for a… Advice to Senior Management: become more attuned to your field employees No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Working for Sleep Number`

    Sales Associate (Former Employee) San Francisco, CA

    I worked at Sleep Number by Select Comfort full-time for more than 5 years


    Pros: I have worked for Sleep Number for over 5 years, and in that time I have seen leadership and sales staff come and go. I… Cons: Long hours, little to no recognition, a pay scale that is ever changing and becoming more focused on… Advice to Senior Management: Stop focusing on selling everything in the store to the customer, over loading them with pillows and mattress pads. The final step was the platinum… No, I would not recommend this company to a friend More
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