143 Employee Reviews (View Most Recent)

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2 people found this helpful  

Great product, not a great company...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sleep Professional
Former Employee - Sleep Professional

I worked at Sleep Number by Select Comfort full-time for less than a year

Pros

If you are in a great location, you have an opportunity to make decent money. They have a great training program and the job itself is enjoyable.

Cons

Upper management is way out of touch with the reality of the stores. Unrealistic sales goals and they push you to call an hound the same customers over and over until they absolutely hate you. Absolutely 0 work/life balance. You will work every weekend, guaranteed. No matter how great you do, they will only focus on the bad! Exceeded your sales goal? Not good enough because you didn't sell enough mattress pads! 100% matt pads? Still not good enough because you didn't sell 2 pillows per bed. Always something so they don't have to say "good job!"

Advice to ManagementAdvice

Listen to your field sales reps! They hear customer feedback on a daily basis and that information is valuable. District Managers should be held accountable. The one I had never returned calls, emails, never had answers to questions. That district was completely self sufficient except for the ridiculously high and unfairly set sales goals. I would start there, stores need support!

Doesn't Recommend
No opinion of CEO

Other Reviews for Sleep Number by Select Comfort

  1.  

    sleepnumber stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Saint Louis, MO
    Current Employee - Sales Representative in Saint Louis, MO

    I have been working at Sleep Number by Select Comfort full-time for more than 3 years

    Pros

    good product, lots of advertising

    Cons

    maximum pressure to meet goals. goals not chosen rationally, sometimes! good job for a couple of years, then it seems company prefers new employees, regardless of success of more tenured

    Advice to ManagementAdvice

    become more attuned to your field employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Store Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Orlando, FL
    Current Employee - Store Manager in Orlando, FL

    I have been working at Sleep Number by Select Comfort full-time for more than 5 years

    Pros

    Select Comfort sales you are making a difference in your customers lives. The product will change your life in many ways, it will help wit your health,relaxes and stress relief, weight control.
    and you are well compensated for helping others.

    Cons

    As the company develops and grows it is just 26 years in the market it is going through a transition process to fine tune operations to better serve customers and this process keep you in an ever changing and your direction and work load is always growing and changing.

    Advice to ManagementAdvice

    It is important to stay up with what your customers want at the same time don't loose focus on your associates they can become overwhelmed with to many different departments giving directions and trying to manage their time.

    Recommends
    Positive Outlook
    Approves of CEO
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