Sleep Number by Select Comfort

  www.sleepnumber.com
  www.sleepnumber.com
There are newer employer reviews for Sleep Number by Select Comfort

3 people found this helpful  

Great product, shifting culture focused on promoting women and 100% managing by spreadsheet.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Store Manager in Indianapolis, IN
Current Employee - Store Manager in Indianapolis, IN

I have been working at Sleep Number by Select Comfort full-time (more than 8 years)

Pros

Fantastic pay for retail made over $90,000 in good years 45-50 hours a week. Good product when you work for a good DM, you life work balance is great.

Cons

Constant change, upper management is so out of touch. The expectations are shifting forcing managers to be in store long hours without productive things to do. With the new CEO as of 2012 we have seen a consistent slide in work life balance, sales, and employee incomes. The CEO has not taken any personal responsibility for her actions and has fired multiple people for carrying out her directives and them not working. She let numerous seasoned managers to and replaced each with a female usually under qualified.

Cult like environment, "we don't sell beds we change lives, if people don't get that find people that do."

Advice to ManagementAdvice

Shelly, find the right CEO and step back into a marketing and operations roll before we end up with a single digit stock price. If you make a mistake don't fire people, take responsibility and move on.

Finally, don't be so worried about promoting women, get the right people in the right roles.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

167 Other Employee Reviews for Sleep Number by Select Comfort (View Most Recent)

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  1. 1 person found this helpful  

    Good place to work for many years now not so much at least for Inside phone sales positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Plymouth, MN
    Current Employee - Sales Representative in Plymouth, MN

    I have been working at Sleep Number by Select Comfort full-time (more than 10 years)

    Pros

    Benefits ok fellow employees great good working conditions.

    Cons

    Commission structure in constant flux goals much too high for the call volume. Company not supporting the phone sales people at all the focus is on sending people to the stores or the website only.

    Advice to ManagementAdvice

    Listen to your employees sometimes they do know things that can help you. Surveys have been done several times with similar results each time but little action to correct the problems.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    typical retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sleep Professional in Phoenix, AZ
    Current Employee - Sleep Professional in Phoenix, AZ

    I have been working at Sleep Number by Select Comfort full-time (more than an year)

    Pros

    you can make more than your typical retail job because of commission structure .

    Cons

    bad management , long hours , company has been struggling to hold its position in the mattress market.

    Advice to ManagementAdvice

    hire managers who know how to manage

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Sleep Number by Select Comfort

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