Sleep Number by Select Comfort
2.8 of 5 118 reviews
www.sleepnumber.com Minneapolis, MN 1000 to 5000 Employees

118 Employee Reviews (View Most Recent)

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1 person found this helpful  

Decent pay, but very poorly run

Senior Technician (Former Employee)
Raleigh, NC

I worked at Sleep Number by Select Comfort

ProsGood pay and benefits compared to other home delivery jobs. Great product, I was proud to represent something that helped me and I knew that it would help our customers as well get a better nights sleep.

ConsVery poor upper management. There were many problems within the company that the management seemed to ignore, especially if it was a new policy or procedure that they implemented. The VP purchased a new routing software system that was less efficient than the previous system which made it impossible to meet delivery windows and therefore declining customer service. Instead of fixing the routing issues the upper management started basing bonuses and raises on performance and customer service scores. It wasn't the delivery drivers fault that they could not make a 8 am delivery time when the product did not arrive in the warehouse until 9-10 am.

Advice to Senior ManagementFix the real problems instead of blaming people below you. If you were willing to admit that you made some mistakes and a policy or procedure wasn't working no one below you would care as long as you tried something else to make everyones job easier.

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
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  • Disapproves of CEO

 

Dead end job but decent pay for the work you do.

Anonymous Employee (Former Employee)

I worked at Sleep Number by Select Comfort


Pros: Great hours and easy work. Nice quality of life outside… Cons: Upper management always puts the blame on store level employees and the comapny has no marketing other than infomericals. All marketing is expected to be… Advice to Senior Management: Hire a marketing firm and start listening to store level employees about how business is… No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

An overall good company to check out.

Sales Associate (Current Employee)

I have been working at Sleep Number by Select Comfort


Pros: The pay is actually pretty good in comparison to some of the other stuff I've seen out there. As… Cons: Corporate tends to set goals that have nothing to do with what is actuall happening in the local area. With… Advice to Senior Management: Don't assume that good sales people also make good managers. Yes, I would recommend this company to a friend More

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Sleep Number by Select Comfort – Why Work for Us?

We are Sleep Number. And for over 25 years, we’ve been changing the way the world sleeps—one person, one experience at a time. Based in Minneapolis, Minnesota, we are the designers, manufacturers, marketers and… Full Overview

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