Sleep Number by Select Comfort

  www.sleepnumber.com
  www.sleepnumber.com
There are newer employer reviews for Sleep Number by Select Comfort

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Former Store Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Store Manager
Former Employee - Store Manager

I worked at Sleep Number by Select Comfort full-time (more than 5 years)

Pros

Great products, strong family-like store environment, good pay

Cons

Business leadership not the best in past few years, changes with upper level management not making the smartest decisions

Advice to ManagementAdvice

You get what you pay for and those of us that stuck in there and brought the company back from desperate times a few years back should be respected and appreciated for our service, not let go because me are costing you a little bit more money each month. We were worth what were paid

Neutral Outlook
No opinion of CEO

169 Other Employee Reviews for Sleep Number by Select Comfort (View Most Recent)

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  1.  

    Sleep Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sleep Professional
    Former Employee - Sleep Professional

    I worked at Sleep Number by Select Comfort full-time (less than an year)

    Pros

    The good about Sleep Number is that the store only had a few employees and they were all quality teammates. For that reason, you gained exceptional friends as well. Also, Sleep Number has created a distinct and recognizable brand that has a loyal following from their customers. There were many times when people that owned and loved their beds would stop by and give an impromptu testimonial while I was talking with a potential customers.

    Cons

    The bad of of working as a sales professional at Sleep Number is that there were days when the store wouldn't have one customer come to store. If and when a customer came to buy there was a 1 in four chance that the customer would be yours. Sometimes the numbers fall in your favor and many times they didn't. With foot traffic being so slow at times, the line between sales professional and telemarketer become blurred. There were days when a minimum of 25 calls to a list of customers was expected. Lastly, to say that the systems that are used are outdated would be an understatement.

    Advice to ManagementAdvice

    Update the systems.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Client driven company, Heavy push on sales force.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sleep Professional in Sacramento, CA
    Former Employee - Sleep Professional in Sacramento, CA

    I worked at Sleep Number by Select Comfort full-time (more than 3 years)

    Pros

    Great product with great concept and innovative product. Customers are the main asset to this company. Sleep Number does really care about customers and their sleep/health.

    Cons

    Commission structure is tiered and set to where its tough to jump in to the next tier to actually get that desired paycheck. Years past the goals were more realistic but goal hikes have made it very tough to achieve 100%. Benefits are very minimal and lead generation can be tough when you are standing at the door in the mall.

    Advice to ManagementAdvice

    Have marketing do a better job at getting new and old customers in the door rather than rely on cold calling old and cold leads all day

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Sleep Number by Select Comfort

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