Sleep Number by Select Comfort

  www.sleepnumber.com
  www.sleepnumber.com
There are newer employer reviews for Sleep Number by Select Comfort

3 people found this helpful  

Depends on where you work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Santa Cruz, CA
Former Employee - Anonymous Employee in Santa Cruz, CA

I worked at Sleep Number by Select Comfort

Pros

My store manager and team were great. Thats about it

Cons

All anyone cared about was making threats and treating you like a child or a worker that just didn't care.

Advice to ManagementAdvice

Remember, the people you employee are people. Not your toys you can threaten.

Disapproves of CEO

173 Other Employee Reviews for Sleep Number by Select Comfort (View Most Recent)

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  1. 3 people found this helpful  

    Decent pay, but very poorly run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Technician in Raleigh, NC
    Former Employee - Senior Technician in Raleigh, NC

    I worked at Sleep Number by Select Comfort

    Pros

    Good pay and benefits compared to other home delivery jobs. Great product, I was proud to represent something that helped me and I knew that it would help our customers as well get a better nights sleep.

    Cons

    Very poor upper management. There were many problems within the company that the management seemed to ignore, especially if it was a new policy or procedure that they implemented. The VP purchased a new routing software system that was less efficient than the previous system which made it impossible to meet delivery windows and therefore declining customer service. Instead of fixing the routing issues the upper management started basing bonuses and raises on performance and customer service scores. It wasn't the delivery drivers fault that they could not make a 8 am delivery time when the product did not arrive in the warehouse until 9-10 am.

    Advice to ManagementAdvice

    Fix the real problems instead of blaming people below you. If you were willing to admit that you made some mistakes and a policy or procedure wasn't working no one below you would care as long as you tried something else to make everyones job easier.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Dead end job but decent pay for the work you do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sleep Number by Select Comfort

    Pros

    Great hours and easy work. Nice quality of life outside of work but job itself is not very rewarding.

    Cons

    Upper management always puts the blame on store level employees and the comapny has no marketing other than infomericals. All marketing is expected to be grassroots created by store level employees and paid for by store manager. The company is just rearranging chairs on a sinking ship and every one is pointing thier finger at someone else. Company has unreal budgets for manager to hit and commissions are low for sales people. There would be many times that our store would go an entire week without selling a bed.

    Advice to ManagementAdvice

    Hire a marketing firm and start listening to store level employees about how business is really doing instead of blaming everyone but yourselves for the poor condition of the company.

    Doesn't Recommend
    Disapproves of CEO
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