Sleep Number by Select Comfort

  www.sleepnumber.com
Work in HR? Unlock Free Profile

135 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

6 people found this helpful  

Decent pay, but little chance of advancement.

Sleep Expert (Current Employee) Dallas, TX

ProsGreat product with a loyal following of customers.
Good base pay for a 40 hour work week.
Relatively stress-free working environment.

ConsExtreme favoritism shown by district and regional managers to certain stores.
Unfair budgets based on whether or not you kiss your district managers rear end.
Too much emphasis is placed on bedding attach rates.
Mall locations, less than ideal.
Although it is a 40 hour work week, you work every weekend and several evenings each week.
Salespersons concerns are not handled seriously.
District managers not worried about developing the sales force, only about advancing "Yes Men"

Advice to Senior ManagementSelect Comfort needs to decide if it a mattress retailer who sells bedding, or if it is a bedding retailer who sells mattresses. When your average bed sale if $2600, it makes sense to put the focus on the mattress, not the extras. It's time for senior management to listen to their retail salespeople, who account for 87% of the company business. The sales process is too long and drawn out and easily recognizable as a process and not a flowing conversation. This lovely process comes across as scripted and is encouraged to be used verbatim. An excellent salesperson doesn't require scripts to sell products.

Last but not least, the bullying and heavy handedness senior management is employing right now is despicable! Employees are being threatened with their jobs, when the main reason production has dropped is the economy. Wake up and take a look at the real world. Most of us didn't receive the gigantic stock rewards that you have received in the past year and we are mostly trying to keep our heads above water.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Selling by Numbers is a joke Horrible Management

    Sleep Expert (Former Employee) Brea, CA

    I worked at Sleep Number by Select Comfort


    Pros: Good pay for little work Hourly pay + Commission + Bonus(monthly… Cons: The selling process is ridiculous "SBN", has to be done exactly as scripted Beds are way over priced, almost… Advice to Senior Management: Have district managers spend more time in stores and have more training for store managers. I would only see the district manager about once every… More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Depends on where you work.

    Anonymous Employee (Former Employee) Santa Cruz, CA

    I worked at Sleep Number by Select Comfort


    Pros: My store manager and team were great. Thats about it Cons: All anyone cared about was making threats and treating you… Advice to Senior Management: Remember, the people you employee are people. Not your toys… More
There are newer reviews on Sleep Number by Select Comfort.

Worked for Sleep Number by Select Comfort? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.