There are newer employer reviews for Sleep Number by Select Comfort

8 people found this helpful  

Decent pay, but little chance of advancement.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sleep Expert in Dallas, TX
Current Employee - Sleep Expert in Dallas, TX

I have been working at Sleep Number by Select Comfort

Pros

Great product with a loyal following of customers.
Good base pay for a 40 hour work week.
Relatively stress-free working environment.

Cons

Extreme favoritism shown by district and regional managers to certain stores.
Unfair budgets based on whether or not you kiss your district managers rear end.
Too much emphasis is placed on bedding attach rates.
Mall locations, less than ideal.
Although it is a 40 hour work week, you work every weekend and several evenings each week.
Salespersons concerns are not handled seriously.
District managers not worried about developing the sales force, only about advancing "Yes Men"

Advice to ManagementAdvice

Select Comfort needs to decide if it a mattress retailer who sells bedding, or if it is a bedding retailer who sells mattresses. When your average bed sale if $2600, it makes sense to put the focus on the mattress, not the extras. It's time for senior management to listen to their retail salespeople, who account for 87% of the company business. The sales process is too long and drawn out and easily recognizable as a process and not a flowing conversation. This lovely process comes across as scripted and is encouraged to be used verbatim. An excellent salesperson doesn't require scripts to sell products.

Last but not least, the bullying and heavy handedness senior management is employing right now is despicable! Employees are being threatened with their jobs, when the main reason production has dropped is the economy. Wake up and take a look at the real world. Most of us didn't receive the gigantic stock rewards that you have received in the past year and we are mostly trying to keep our heads above water.

Doesn't Recommend
Disapproves of CEO

157 Other Employee Reviews for Sleep Number by Select Comfort (View Most Recent)

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  1. 5 people found this helpful  

    Selling by Numbers is a joke
    Horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sleep Expert in Brea, CA
    Former Employee - Sleep Expert in Brea, CA

    I worked at Sleep Number by Select Comfort

    Pros

    Good pay for little work
    Hourly pay + Commission + Bonus(monthly is store hits goal)
    Work less than 40 hours a week

    Cons

    The selling process is ridiculous "SBN", has to be done exactly as scripted
    Beds are way over priced, almost feel bad when you sell one
    Store managers receive very little training and abuse authority
    No upward communication at all

    Advice to ManagementAdvice

    Have district managers spend more time in stores and have more training for store managers.
    I would only see the district manager about once every 2 or 3 months. This absence gives the store manager way too much freedom do to whatever they please. Move store managers around every once in a while so they don't think the store is their home.

    No opinion of CEO
  2. 3 people found this helpful  

    Depends on where you work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Cruz, CA
    Former Employee - Anonymous Employee in Santa Cruz, CA

    I worked at Sleep Number by Select Comfort

    Pros

    My store manager and team were great. Thats about it

    Cons

    All anyone cared about was making threats and treating you like a child or a worker that just didn't care.

    Advice to ManagementAdvice

    Remember, the people you employee are people. Not your toys you can threaten.

    Disapproves of CEO
There are newer employer reviews for Sleep Number by Select Comfort

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