Sleep Number by Select Comfort

  www.sleepnumber.com
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135 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

For retail, this is a good job choice.

Anonymous Employee (Current Employee)

ProsThe sales procedure is low pressure. You guide the customer through the bed selection rather than hard sell. The beds are great, but accessories pretty high priced.

ConsI had no training from my store manager. Trained online, which was only available at the store, and watching other employee. I later found out this employee was not following the company sales procedure and had been written up several times in the year he worked there. Store managers usually support their employees if a customer dispute comes up. Senior management and HR support the customer.

Advice to Senior ManagementMake online training available from home.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good and Bad Are Usually Equal

    Sleep Professional (Current Employee)

    I have been working at Sleep Number by Select Comfort


    Pros: Guaranteed Hourly and Commission (No Draw System) Commissions can be great if your goal is not astronomical and the up system is abided by Frequent company updates… Cons: ***Note- I have only worked at one store, so this applies to it. I am not sure about others.*** Having to compete with your boss for… Advice to Senior Management: Have DM's review SM's scheduling practices and their commitment to the companie's written "UP" policy. Have DMs respond to individual store… More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Escape Management Hell and forget about who moved the cheese. The cheese at Smells bad and the head of the fish stinks.

    Sleep Professional (Current Employee)

    I have been working at Sleep Number by Select Comfort


    Pros: Good work life balance. Beds Sell Themselves, great product, great service after the sale. Stress Free 80% of the time. Low Return Rate. Customers like the product. The Store… Cons: Marketing changes and price changes are implemented far too often confusing sales professionals and customers. It appears that the number one downside to… Advice to Senior Management: Plan for excessive turnover once the economy turns around and good sales people leave for an environment where store managers know how to manage people.… No, I would not recommend this company to a friend More
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