52 Employee Reviews (View Most Recent)

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The Best Benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Infinity Sales Officer  in  Makati City (Philippines)
Former Employee - Infinity Sales Officer in Makati City (Philippines)

I worked at Smart Communications full-time for more than 3 years

Pros

The best benefits especially medical coverage for yourself and family, pretty high tech HR, IT support which are mostly done online.

Cons

Toxic work environment, Dog Eat Dog World, Unreasonably fast pace especially in sales. Low Basic pay

Advice to ManagementAdvice

Bosses from Supervisors, Managers, Dept. Heads should be rated and graded by their subordinates as well to provide check and balance.

Recommends
Neutral Outlook

Other Reviews for Smart Communications

  1.  

    Most exciting company to work for in the Philippines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Manager  in  Manila, Manila (Philippines)
    Former Employee - Brand Manager in Manila, Manila (Philippines)

    I worked at Smart Communications full-time for more than 3 years

    Pros

    Dynamic, fast paced, great bonus program.

    Cons

    work life balance isn't great

    Advice to ManagementAdvice

    Improve work life balance

    Recommends
    Positive Outlook
  2.  

    I am very proud that I was part of a very prestigious and best employer in the Philippines.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Officer  in  Makati City (Philippines)
    Former Employee - Operations Officer in Makati City (Philippines)

    I worked at Smart Communications full-time for more than 10 years

    Pros

    I can say, SMART has given me the best customer experience training of service excellence. SMART takes care of their employees' welfare. The company benefits are very well provided. It's fun to be a part of the # 1 and nationwidest coverage telecommunication. I learned to be appreciative and contented.

    Cons

    SMART has a very stressful environment especially when assigned in store operations and marketing events but I learned how to handle it anyway.

    Advice to ManagementAdvice

    Please take care of retained employees in SMART. Do not replace them with a more competent "sister" company. All redundated employees were very skilled and highly organized in terms of work. As part of the batch who were redundated, I will surely miss all the fun and exciting trainings I have been to.

    Recommends
    Neutral Outlook
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