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Helpful (2)

Like being on drugs

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Washington, DC
Former Employee - Anonymous Employee in Washington, DC

I worked at SmartBrief

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Working at SmartBrief is like being on drugs. It's fun, especially if you're younger. The people are genuinely nice and hang out together, the office is pretty, there's free beer, and the CEO can be quite inspiring, actually. Also, to stay there, all you really need to do is just go along with the program (not so terrible, really, not like they're manufacturing anthrax or something); you don't really need to try very hard. If having an easy, pleasant, work environment is more important to you than making money, it's a good place to be.

Cons

Working at SmartBrief is like being on drugs. It's bad for you, especially if you're older, and really, you probably shouldn't do it. Telling other people about your experiences doing it makes them bored, at best, and respect you a little less, at worst. It feels bad to stop doing it, but after a day or two you realize your life is better for it. After I left, I discovered a lot of my more casual acquaintances had thought that I had been working for a non-profit. Must've been the "working for the experience, not the paycheck" vibe that I was giving off. If you prefer making money, building your resume, and accomplishing difficult tasks to having an easy time at work, and you could care less about having free beer at work (not at all a shameless ploy to make recent college grads work for less money, right?), maybe you should look elsewhere. SmartBrief is a real businessman's business (not necessarily a "Con", depending on who you are). It is very much a marketing and sales organization. Let's face it, E-mail newsletters for trade associations are boring. This is good if you're a businessman, because you have less competition. But do you really want to just write summaries of others' articles if you want a career in journalism? Do you really want to just work with e-mail and websites if you love technology? This doesn't mean it's a terrible place, it just means that senior management does best what it knows best.

Advice to Management

To be honest, watching management in action was one of the highlights of working at SmartBrief for me, because I would probably do some of the same things they do if I were to start my own business. They certainly know how to get good value for the talent they acquire. Also, SmartBrief seems like a solid business. But hey, so is Starbucks; just because I want to be a shareholder doesn't mean I want to work there. So, the advice: I think the majority of SmartBrief employees are vaguely dissatisfied, but are comfortable enough that they don't want to bother finding something else. Some like their jobs, but not as many as you seem to think. Maybe more really liked their jobs in the past? Was there a great start-up culture that isn't surviving big business bureaucrats moving into management positions? I'm not sure. I think maybe SmartBrief tries to hire ugly ducklings, and I think maybe, deep down, the CEO thinks everyone has a bit of the ugly duckling inside them. But what if they're mostly just ducks after all? Then you end up with a duck pond, not Swan Lake.

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  1. SmartBrief

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Washington, DC
    Former Employee - Developer in Washington, DC

    I worked at SmartBrief full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Unbeatable location in the heart of downtown DC, very friendly community, beer machine, interesting challenges

    Cons

    Incredibly sales focused atmosphere leaves little room for modernization or innovation

    Advice to Management

    Determine and focus more on long-term goals and don't sacrifice progress towards them for quick cash infusions.


  2. Helpful (2)

    SmartBrief Sucks!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Sales in Washington, DC
    Current Employee - In Sales in Washington, DC

    I have been working at SmartBrief full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    For the most part, SmartBrief hires great people but as soon as they learn what's what and find out how much they could be getting paid elsewhere, they jump ship. Everyday I see new people in the halls and don't know if they are employed by SmartBrief or somehow mistakenly wandered in through the front door. Upper management is not to be trusted and it seems like they like to work people to death for the lowest wage and toss them out as soon as they start complaining. The benefits are pretty good and the office location is convenient.

    Cons

    All the things mentioned above and some. The smell of death is in the air. Advertising is getting harder to sell as our clients are finding little to no return on investment. Personally I think their advertising dollars are better spent elsewhere. Email is outdated and most people are deleting our briefs without reading.

    Advice to Management

    The same advise that was given to me, "get with the program."


There are newer employer reviews for SmartBrief
There are newer employer reviews for SmartBrief

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