SmartFocus

www.smartfocus.com
There are newer employer reviews for SmartFocus

 

A very exiting and dynamic place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Client Service Director in Brussels (Belgium)
Current Employee - Client Service Director in Brussels (Belgium)

I have been working at SmartFocus full-time (more than 3 years)

Pros

Fast-moving
Dynamic
Career opportunities
Global
Great values
We offer a range of innovative products for all type of marketeers
Client follow-up

Cons

Because Emailvision is moving and growing so fast, it's a little tough for the organization to follow. But everything is put in place to tackle these challenges.

Recommends
Positive Outlook
Approves of CEO

44 Other Employee Reviews for SmartFocus (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Emailvision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SmartFocus (more than a year)

    Pros

    Good Product, Secure Investment, and abundant capital.

    Cons

    High Rotation of Staff, Stress enviroment, Work Life Balance.... Non existant.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Lack of support

    Former Employee - Client Satisfaction Team in Barcelona (Spain)
    Former Employee - Client Satisfaction Team in Barcelona (Spain)

    I worked at SmartFocus full-time (more than 3 years)

    Pros

    Account set up, very fast

    Cons

    Deliver-ability issues. No real technical support, the platform is full of buggs, they justified their selves rhetorically, they will never give real and logical answers.
    Even if you are a couple of weeks with them and you are not satisfied with them you cannot get out of the contract and they threat on you using 'legal-contractual' procedures, so you basically are stuck with millions of emails that must be "sent" but not delivered.
    Be careful with this company.

    Advice to ManagementAdvice

    Trainning should be based on solving real problems and not on how to create a feeling of satisfaction on the client.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for SmartFocus

Work at SmartFocus? Share Your Experiences

SmartFocus

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.