There are newer employer reviews for Social Security Administration

2 people found this helpful

It completely changed my perceptions of how Government is run and its potential efficiency

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Claims Representative in Akron, OH
Current Employee - Claims Representative in Akron, OH

I have been working at Social Security Administration

Pros

Very Efficient place, using less than 1 dollar to administer out $99 in benefits. The communication within Social Security Administration is amazing. People there are willing to bend over backwards to help you. You have so much responsibility and influence over people's daily lives.

Cons

The programs and policies are set by laws, so they cannot be changed easily. Communication flows better than most places, but there is still barriers because of the size of the organization.

Advice to ManagementAdvice

You have listened and taken care of your employees, please continue to share information.

Recommends
Approves of CEO
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  1. 2 people found this helpful

    Modern day slavery, they work you to death with cases, don't train you properly for the work/workload!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Claims Examiner in Woodlawn, MD
    Current Employee - Claims Examiner in Woodlawn, MD

    I have been working at Social Security Administration

    Pros

    Job security- it's considered an essential position- in case of a govt shutdown, you will still get paid, though it may get delayed.

    Cons

    Terrible training program, unprofessional, deceiving in the hiring process as far as what expectations and responsibilites of job are, the moral is very low, employees are "stuck" at SSA.

    Advice to ManagementAdvice

    Restructure the entire classroom training, hire more professional workers, fire or retire workers who don't produce.

    Doesn't Recommend
    Disapproves of CEO
  2. Rewarding and challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration

    Pros

    Flexibilty, training, resources, casual atmosphere

    Cons

    Workload impedes culture and esprit des corps

    Advice to ManagementAdvice

    Offer concrete solutions/suggestions to improve productivity

    Approves of CEO
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