There are newer employer reviews for Social Security Administration
There are newer employer reviews for Social Security Administration

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Helpful (1)

tough job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claims Representative in Minneapolis, MN
Current Employee - Claims Representative in Minneapolis, MN

I have been working at Social Security Administration full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

decent salary and benefits if you live a small town. opportunities for advancement if you are willing to relocate.

Cons

high stress environment , difficult clientele, very difficult work.

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  1. Helpful (2)

    It puts food on the table and roof over my head.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Annapolis, MD
    Current Employee - Anonymous Employee in Annapolis, MD

    I have been working at Social Security Administration

    No opinion of CEO
    No opinion of CEO

    Pros

    More secure and stable than private sector. Unless you commit a criminal action, you won't have to worry about being fired. They don't have to promote you, but they won't fire you.

    Cons

    Lack of competition like private sector creates a work ethos of where major mistakes are tolerated. Inadequate training. Substandard in quality employees. Individual workload mindset; little tolerance for team collaberation.

    Advice to Management

    Change mindset from "do your work, do your own research, and stop asking others" into "let's all talk, let's all share, let's all work together."

  2. Helpful (2)

    Fulfilling career choice.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Expert in Brooklyn, NY
    Former Employee - Technical Expert in Brooklyn, NY

    I worked at Social Security Administration

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Daily experience truly helping people in need.

    Cons

    Rampant nepotism in recent years.

    Advice to Management

    Remember why the agency exists. Customer/public service needs to take precedence over statistics and meeting quantified goals at the expense of quality of product and service.

There are newer employer reviews for Social Security Administration
There are newer employer reviews for Social Security Administration

See Most Recent

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