Social Security Administration

  www.ssa.gov
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197 Employee Reviews (View Most Recent)

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Love where I work, love my coworkers, public can be challenging, computer programs are VERY outdated.

Claims Representative (Current Employee) Kennewick, WA

ProsMy coworkers are the best. The work is technical and challenging which I enjoy. Learn something new everyday and have to look up evolving policy almost daily. Good pay considering I've worked for agency for less than 5 years and in my current position for less than 3. Haven't had a lay off since the 1970's (so I've heard). No furloughs or pay cuts like state employees. Very consistent job with great job security. Unionized. TONS of work to do. Never time to twiddle our thumbs. Days go by quickly. Lots of time off after 3 years of employment and TONS of time off after 15 years.

ConsComputers are outdated, the sqeaky wheels (customers) often get helped first which I don't believe is right. Not a whole lot of room for creativity. There's a set way to do the job and you'd better do it that way. When there's a coworker that doesn't pull their weight AND causes problems, it's nearly impossible to get rid of anyone beyond their probationary period.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Government employment

    Service Representative (Current Employee) San Jose, CA

    I have been working at Social Security Administration full-time for more than 3 years


    Pros: Job security, benefits, flexibility, opportunity. Cons: The promotion system is based on time in service. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Can't Expect Much

    TSR (Current Employee) Los Angeles, CA

    I have been working at Social Security Administration full-time for more than 5 years


    Pros: You can work as many credit hours and the days off will add… Cons: 2 15 min breaks....you have to take them during assigned times 1 30 min lunch break.....you have to go on your assigned times There is seriously NO… Advice to Senior Management: If you are going to stick to promoting your friends… No, I would not recommend this company to a friend More
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