Social Security Administration

www.ssa.gov
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1 person found this helpful  

Welcome to the Nut House

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Benefit Authorizer in Philadelphia, PA
Former Employee - Benefit Authorizer in Philadelphia, PA

I worked at Social Security Administration full-time (more than 10 years)

Pros

Enjoyed helping beneficiaries and the salary.

Cons

Totally inept management that mistreats employees. Managers are mostly people who couldn't perform technical work and were passed onward and upward when they failed at other jobs.

Advice to ManagementAdvice

Retire and put some qualified people in management

Doesn't Recommend
Neutral Outlook
No opinion of CEO

237 Other Employee Reviews for Social Security Administration (View Most Recent)

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  1. 2 people found this helpful  

    Can't Expect Much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSR in Los Angeles, CA
    Current Employee - TSR in Los Angeles, CA

    I have been working at Social Security Administration full-time (more than 5 years)

    Pros

    You can work as many credit hours and the days off will add up.

    After your call is done, you go home, no baggage to carry.

    Cons

    2 15 min breaks....you have to take them during assigned times
    1 30 min lunch break.....you have to go on your assigned times

    There is seriously NO downtime between calls whatsoever. Your calls are monitored and get an excel spreadsheet of stats everyday (quite annoying and useless). NO room for advancement coming from someone who has had a mentor/gone to networking events/participate in community events/friendly to everyone. NO room for advancement. NO bonuses. Your restroom breaks are timed. You can't access sites such as Yelp!, FB, LinkedIn, Spotify. You can't listen to music.

    My personal peeves are having to change your password every month and having to log into a system more than 10 times a day

    Monitored 24/7 but if your supervisors mess up or give misinformation, there is no accountability! NONE! You can't report them (you can, but nothing will be done).

    Advice to ManagementAdvice

    If you are going to stick to promoting your friends only, please select ones that aren't total idiots

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Benefits and Growth Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Social Security Administration full-time (more than 3 years)

    Pros

    Excellent Benefits
    Work-Life Balance is excellent
    Opportunity for growth

    Cons

    Employees that have been here longer than 35 years seem negative and just waiting for retirement

    Advice to ManagementAdvice

    Work with those who want to improve

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Social Security Administration

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