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2 people found this helpful

It's a zoo in there

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Management Analyst in Woodlawn, MD
Former Employee - Management Analyst in Woodlawn, MD

I worked at Social Security Administration full-time (more than 3 years)

Pros

As other reviewers have stated, working for the federal government affords you great job security. Unless you deliberately do something to get fired (cheat on timesheets, use your gov't card for personal purchases, fight on the job, etc.) you will not lose your job.

Depending on what organization within SSA you work for, there is some work-life balance. Some management are more understanding than others when it comes to chlld care needs, doctor's appointments and such.

The pay and the benefits are decent. It probably pay less than private sector jobs, but in this economy all that matters is that you have good pay to make your monthly expenses and a benefits package to take care of your family.

The security measures to protect the agency, the employees and the important data that we handle is second to none. They employ cutting-edge technology to secure the agency, and that helps employs feel they can do their jobs not only safely, but efficiently.

Cons

Some parts of the agency are extremely restrictive -- nickel-and-diming employees on their time, leave and not allowing for flexiplace arrangements (telecommuting).

There is a lot of complacency within the agency. You'll often find employees with 30+ years are resistant to change, and that makes it difficult to innovate and create efficiencies.

I've never seen so much nepotism in the workplace in my life. Education and experience doesn't count for much at SSA. If you are related to someone there -- someone high up in the food chain -- chances of getting a cushy job and opportunities for promotion are excellent.

The agency could do a better job upgrading the systems and equipment employees use to do their jobs. A lot of the equipment is outdated and inefficient.

Where I worked in the agency required the use of paper timesheets to track daily time and attendance. A total waste of resources, supplies and time. The massive operation employed to produce the paper sheets, process them and then store them was ridiculous and a complete waste of taxpayers money.

Advice to ManagementAdvice

Give the younger employees a chance. Listen to their ideas and suggestions. Give them an opportunity to show you better ways of delivering services to the public and administering the agency's functions.

Take a long, hard look at your workforce. You have people with experience and education who are stuck in dead-end jobs while you have people who are related to certain folks who get plum assignments and promotions with little or no experience or education. You're wasting and losing talent that way.

You really need to find a more efficient way of tracking time and attendance. Daily timesheets that require supervisors' signatures and the inputting into the time reporting system and then storage are an egregious waste of taxpayer money. There are paperless means of tracking time and attendance, and you have the technology right there waiting to do so.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. I would recommend this employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSR
    Current Employee - TSR

    I have been working at Social Security Administration full-time (more than 3 years)

    Pros

    Job security, great benefits, and management is supportive.

    Cons

    Lots of office politics, limited growth within the TSC

    Advice to ManagementAdvice

    get rid of incompetent workers.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful

    Welcome to the Nut House

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Authorizer in Philadelphia, PA
    Former Employee - Benefit Authorizer in Philadelphia, PA

    I worked at Social Security Administration full-time (more than 10 years)

    Pros

    Enjoyed helping beneficiaries and the salary.

    Cons

    Totally inept management that mistreats employees. Managers are mostly people who couldn't perform technical work and were passed onward and upward when they failed at other jobs.

    Advice to ManagementAdvice

    Retire and put some qualified people in management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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