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I am a mainframe automation specialist working with OPSMVS to manage subsystems, started tasks, and system resources.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - IT Specialist  in  Woodlawn, MD
Current Employee - IT Specialist in Woodlawn, MD

I have been working at Social Security Administration full-time for more than 3 years

Pros

Job Security, Focus on limited areas instead of wearing many hats, Good Pay and Benefits, Flex time

Cons

Very limited Telework opportunities, no pay increase in sight other than possible promotions, things move slowly, very bureaucratic,

Advice to ManagementAdvice

Take advantage of system automation capabilities to help reduce staffing needs and meet objectives in a consistent and reliable manner.
Allow more telework for your good performers. Most people who are productive in the office will be even more so when working at home.

Recommends
Neutral Outlook
Approves of CEO

206 Other Employee Reviews for Social Security Administration (View Most Recent)

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  1. 2 people found this helpful  

    Nepotism causes a bottleneck in terms of promotions and leaves the truly qualified languishing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Insurance Specialist  in  Boston, MA
    Current Employee - Social Insurance Specialist in Boston, MA

    I have been working at Social Security Administration full-time for more than 5 years

    Pros

    -You won't ever be laid off/fired unless you do something illegal - which of course means you deserve to be fired!
    -No one will be sending messages to your blackberry late at night. Because of privacy laws protecting beneficiaries, you will not be tied to (or even have access to) work 24/7
    -You can feel good about your job because you are helping people at a time of vulnerability in their lives (retirement, disability, death of a loved one)

    Cons

    -There is a lot of favoritism and nepotism
    - Really hard to get promoted because the further up you go, there are less slots, and the first slots always go to someone based on nepotism and favoritism instead of talent. Even if at least seniority played a role, you'd know that there was some experience to go with the promotion. BUT in Boston anyways, this isn't always the case
    -Work can be monotonous
    -Your life is unduly affected by people in Congress who suddenly think that government is the cause of all problems and so want to cut back on your salaries (while giving themselves a huge raise). Meanwhile real people's claims don't get processed, people die while waiting for disability benefits because there are less and less people to do more and more work.
    -Policies/procedures are often set by or influenced by people (like congress) who have never actually done the work

    Advice to ManagementAdvice

    -Listen to your workers - they have great ideas for making work more efficient
    -Sometimes simple solutions are better and less costly

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    It's a zoo in there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Analyst  in  Woodlawn, MD
    Former Employee - Management Analyst in Woodlawn, MD

    I worked at Social Security Administration full-time for more than 3 years

    Pros

    As other reviewers have stated, working for the federal government affords you great job security. Unless you deliberately do something to get fired (cheat on timesheets, use your gov't card for personal purchases, fight on the job, etc.) you will not lose your job.

    Depending on what organization within SSA you work for, there is some work-life balance. Some management are more understanding than others when it comes to chlld care needs, doctor's appointments and such.

    The pay and the benefits are decent. It probably pay less than private sector jobs, but in this economy all that matters is that you have good pay to make your monthly expenses and a benefits package to take care of your family.

    The security measures to protect the agency, the employees and the important data that we handle is second to none. They employ cutting-edge technology to secure the agency, and that helps employs feel they can do their jobs not only safely, but efficiently.

    Cons

    Some parts of the agency are extremely restrictive -- nickel-and-diming employees on their time, leave and not allowing for flexiplace arrangements (telecommuting).

    There is a lot of complacency within the agency. You'll often find employees with 30+ years are resistant to change, and that makes it difficult to innovate and create efficiencies.

    I've never seen so much nepotism in the workplace in my life. Education and experience doesn't count for much at SSA. If you are related to someone there -- someone high up in the food chain -- chances of getting a cushy job and opportunities for promotion are excellent.

    The agency could do a better job upgrading the systems and equipment employees use to do their jobs. A lot of the equipment is outdated and inefficient.

    Where I worked in the agency required the use of paper timesheets to track daily time and attendance. A total waste of resources, supplies and time. The massive operation employed to produce the paper sheets, process them and then store them was ridiculous and a complete waste of taxpayers money.

    Advice to ManagementAdvice

    Give the younger employees a chance. Listen to their ideas and suggestions. Give them an opportunity to show you better ways of delivering services to the public and administering the agency's functions.

    Take a long, hard look at your workforce. You have people with experience and education who are stuck in dead-end jobs while you have people who are related to certain folks who get plum assignments and promotions with little or no experience or education. You're wasting and losing talent that way.

    You really need to find a more efficient way of tracking time and attendance. Daily timesheets that require supervisors' signatures and the inputting into the time reporting system and then storage are an egregious waste of taxpayer money. There are paperless means of tracking time and attendance, and you have the technology right there waiting to do so.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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