Social Security Administration
3.3 of 5 194 reviews
www.ssa.gov Baltimore, MD 5000+ Employees

194 Employee Reviews (View Most Recent)

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One of the best places to work if you like knowing you are making a difference.

IT Specialist (Former Employee)
Baltimore, MD

ProsConnections. You meet so many people. You have access to learn how to serve the public, have access to manage large projects and really stand out in the agency. It was worth working there once.

ConsManagement changes can sometimes be unsettling if you are not used to the politics that comes with it. They start you out very low on the salary tree, depending on your qualifications and make it almost impossible to get hired at a higher grade. Grade increase rules and the forms to fill out are not like a normal job promotion and you have to fight for that position.

Advice to Senior ManagementTrust your employees. Just because you have the title of 'supervisory' in your grade description doesn't mean you have to micromanage. Those that don't do this, you already know how to run your business and are great managers!

Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great coworkers; poorly-managed agency

    Claims Representative (Former Employee)

    I worked at Social Security Administration full-time for more than a year


    Pros: * Decent pay, good benefits * The satisfaction of putting claimants… Cons: * Agency is understaffed, underfunded, and poorly run; highest levels of management frequently don't seem to understand the pressures field office employees face. *… Advice to Senior Management: * Stop trying to push online services as the be-all, end-all solution for the SSA's massive claims backlog; it doesn't save much time, considering that… – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    IT Specialist (Project Manager)

    IT Specialist (Former Employee)
    Baltimore, MD

    I worked at Social Security Administration full-time for more than a year


    Pros: * Flexible Schedule with plenty of time off * Plenty of… Cons: * Bureaucracy, Bureaucracy, Bureaucracy * No accountability among management * Slow pace of work (and… Advice to Senior Management: * OPEN YOUR EYES .. this is no way to… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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