There are newer employer reviews for Social Security Administration

 

Lacking to say the least

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Service Representative in Philadelphia, PA
Current Employee - Service Representative in Philadelphia, PA

I have been working at Social Security Administration full-time (more than 5 years)

Pros

Depending where you're placed there can be a good family atmosphere within the office

Cons

Administering Federal benefits is mentally draining

Advice to ManagementAdvice

Do your best to make your offices work together

Doesn't Recommend
Neutral Outlook
No opinion of CEO

213 Other Employee Reviews for Social Security Administration (View Most Recent)

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  1.  

    Beginning to look for new opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Case Technician, GS-9 in Omaha, NE
    Current Employee - Lead Case Technician, GS-9 in Omaha, NE

    I have been working at Social Security Administration full-time (more than 3 years)

    Pros

    -federal pension
    -past military time counts toward retirement
    -good pay
    -generous leave and credit hours are usually available

    Cons

    -extreme distrust of employees by management
    -promotions can be hard to come by
    -work can be tedious, little control for employees over how work is accomplished
    -overwhelming workload
    -no tuition assistance

    Advice to ManagementAdvice

    Allow more of your employees to telework. It is incredible to me that legal assistants are only able to work from home with paper records, not electronic records. Attorney and judges in ODAR are able to work from home on laptops. Try to build more of a team atmosphere. Set realistic goals. Conduct monthly training to update employees on regulations are rules that are constantly changing. Pitch in to help when it is the end of the month and the office is trying to reach the dispositions goal!!!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Making a difference in people's lives, trying to remain engaged.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time

    Pros

    Helping the public understand SSA's crazy benefit system is the best part of my day. Good benefits and job security.

    Cons

    Trying to outwit outdated computer systems from before I was born in order to get the public something Congress mandated about 40 years after the computer system was designed = not fun. Lots of politics. Lots of nepotism. If you are a master of social baloney, you will shine.

    Advice to ManagementAdvice

    Learn to figure out which people just are full of baloney and which actually work. Then recognize the people who actually work not just the people who brown nose, are related to those in power, and / or are full of baloney.

    Recommends
    Neutral Outlook
    Approves of CEO
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