Social Security Administration

www.ssa.gov
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Positive and eye opening!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Service Representative in Indianapolis, IN
Current Employee - Service Representative in Indianapolis, IN

I have been working at Social Security Administration full-time (less than a year)

Pros

Fast paced, great staff, never a dull moment, and friendly environment.

Cons

High work load, lack of staffing, high pressure and lack of funding.

Advice to ManagementAdvice

Think outside the box.

Recommends
Positive Outlook
No opinion of CEO

246 Other Employee Reviews for Social Security Administration (View Most Recent)

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  1. 2 people found this helpful  

    BA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Authorizer in Philadelphia, PA
    Current Employee - Benefit Authorizer in Philadelphia, PA

    I have been working at Social Security Administration full-time (more than 10 years)

    Pros

    Can wortk credit hours; decent pay

    Cons

    I have worked here for over 20 years:
    - Promotions are based on (a) if a family works (or worked) in the building, (b) you are friends with a manager, (c) you clear cases off a list, even if it is done wrong.
    - If you haven't had a promotion in 5 years, you never will.
    - All excess work loads are dumped on the Benefit Authorizers
    - Mgmt asks for ways to improve the system, then immediately gives you reasons why the improvements can'tbe done
    - Leave requests are not done on a true seniority basis - it is done on a "roster system". The list was recently re-ordered and based by seniority, however, a 2-year employee can still bump a 30-year employee.

    Advice to ManagementAdvice

    Nothing I say will ever change anything because they are all just playing a game.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    relentless and overwhelming work load

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Boston, MA
    Current Employee - Claims Representative in Boston, MA

    I have been working at Social Security Administration full-time (more than 3 years)

    Pros

    job security and management is good about taking time off when needed

    Cons

    overwhelming amount of work and stress.

    Advice to ManagementAdvice

    communicate to upper management and Congress that our disability and immigration policies provide little incentive to return to work and become a contributing member of society. As an employee it is difficult to see so many entrenched in the culture of SSI for generations.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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