Social Security Administration
3.3 of 5 194 reviews
www.ssa.gov Baltimore, MD 5000+ Employees

194 Employee Reviews (View Most Recent)

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Just Started...OK so far!

Senior Case Technician, GS-7 (Current Employee)
Omaha, NE

Pros-you can earn lots of credit hours
-flexitime
-stable employment
-many positions are career ladder
-I am given all the tools I need to complete my tasks

Cons-procedures can vary from office to office
-management is very paternal and untrusting
-heavy workload

Advice to Senior Management-allow senior case technicians to work from home using the electronic record
-offer a career ladder for progression from case technician (CT), to senior case technician (SCT) to paralegal specialist
-offer tuition assistance for paralegal courses

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    • Work/Life Balance
           
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    Overall Good Place to Work

    Claims Representative (Former Employee)

    I worked at Social Security Administration


    Pros: The individuals working here are genuinely devoted to helping the public and do a good job of remaining objective, which allows them to work efficiently… Cons: By nature the work is emotionally draining. The budget is such that the staff is overworked and the offices are understaffed, and naturally about half… Advice to Senior Management: I would suggest that management provides leadership opportunities to employees. I was afforded the rare opportunity to give presentations to my coworkers and… Yes, I would recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
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    SSA is a great place to be....IF you get the right position!

    Claims Representative (Current Employee)
    Chicago, IL

    I have been working at Social Security Administration


    Pros: SSA is a fantastic place to work. However, you have to be a little lucky because your management staff will make all the difference in… Cons: The biggest downside is that some managers love to micro-manage. Advice to Senior Management: Treat your employees like adults. If your employees cringe when… Yes, I would recommend this company to a friend More
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