There are newer employer reviews for Social Security Administration

Great/challenging customer service work, mediocre managers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Claims Representative in Tampa, FL
Current Employee - Claims Representative in Tampa, FL

I have been working at Social Security Administration

Pros

Job security, great pay and benefits, challenging work, overall great people to work with, extremely rewarding job, possible job location movement.

Cons

Mediocre managers, typical government job (do more with less mentality), mediocre reputation of SSA with the general public, very poor computer programming.

Advice to ManagementAdvice

Local management/supervisors is a "political" promotion versus best capable person. Many supervisors and local managers/ADMs overpromoted (i.e., couldn't hack it as CR so promoted to OS because he's got an MBA)

Recommends
Approves of CEO
reviews filtered by
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  1. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Woodlawn, MD
    Current Employee - Anonymous Employee in Woodlawn, MD

    I have been working at Social Security Administration

    Pros

    Fexibility
    Good Support from Coworkers
    Supervisors care about their staff

    Cons

    Desk Job so it can get boring

    Recommends
    No opinion of CEO
  2. I have experienced fast paced growth and challenges.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Program Leader in Chicago, IL
    Current Employee - Program Leader in Chicago, IL

    I have been working at Social Security Administration

    Pros

    Flexible work schedule, great location, great pay, nice Thrift Savings Plan (retirement) with matching up to 5%, right now (2011 and forward) is a great time to join - many opportunities for moving up quickly.

    Cons

    If you are at all comfortable with a computer or MS Office, you will be considered the resident expert and may be asked to help others and work on special projects -- on the plus side, this is noticed and will help you move up as well.

    Advice to ManagementAdvice

    None. I have been very pleased with the 'can-do' and 'let's take care of our people' attitude by upper management - not only to meet challenges and help employes, but also in relation to the people who depend on our agency. Customer service is an important element - and is what makes me proud to work here.

    Recommends
    Approves of CEO
There are newer employer reviews for Social Security Administration

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