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3 people found this helpful  

Tops amongst Contract Management companies, mostly good from a personal perspective

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - General Manager
Current Employee - General Manager

I have been working at Sodexo

Pros

From the perspective of one in a General Manager position, there are opportunities to grow. You are mostly autonomous, within a certain framework. There are great opportunities for people in nutrition/food service. It is up to you to execute the plan and vision of both Sodexo and the company that you are contracted to. You are able to do allaspects of management - thus if you want management experience, then you have the opportunity. There are a variety of account types. I worked in Helathcare, and that market has many different types of accounts, every one is different, you could be in a suburban, or urabn hospital; a large or small facility, you may manage union or non-union employees. Each of these possibilities can give you a great managerial experience. Sodexo is also very concerned about diversity, and they make strides to accommodate that, and have "affinity groups" to support networking: these groups include SOL which promotes networking for hispanics, PANG, whose focus is Asian/Asian American networking, SOAR is a network for people with disabilities, AALF which is the network for African-Americans, PRIDE supports networking for Gay, Lesbian, Transgender, WiNG is the Women's networking group and HONOR is a networking group for former servicemembers and members of National Guard & Reserve. You can join any of these networks even if you are not personally self identifying as someone who fits that profile, for example, I could join PANG even though I am not Asian. These groups have won high marks from outside organizations as a means of supporting diversity.

Cons

The downside of ANY contract management company, whether it be Aramark, Crothal, HHC, Johnson Controls, Morrison, or Sodexo is that you need to meet the demands of both the client and your company. Sometimes that takes a contortionist's ability.
Client's can decide to give the contract management company the boot and then you will be left looking for a job. Most contracts have 60-day or 90-day out clauses. A client can change for example, the person at the hospital to whom you report, or a CEO of a hospital may change. That person may like another contract management company and decide to give you notice... or they may not like contract management companies and decide to take it "in-house" or "Self-Op" and you typically sign a Non-compete clause when you join Sodexo (or any other contract Management Company) especially at the GM level. In that case, you are out of a job - even though you may have been meeting all the performance requirements.
One other downside is that there is an internal group whose purpose is QA, called "Brand Management" that is a good thing, really, but some of the members of that group can be petty. They need to justify their jobs, so they come around and point out flaws without consideration of how to fix things for those on the operations side of the business.
I have had a great District Manager and Smart Senior Vice President, but that is not always the case, and if you are unlucky, you may endup with someone who just wants you to cut corners to improve the bottom line.... this is true of every contract management company.
Sodexo's background is Food/Nutrition Service, often they don't understand the challenges of the GM's in non-food operations/accounts.

Advice to ManagementAdvice

Brand Management Programs are great, but this business is different depending on the client and location, thus Environmental Services IS NOT a Starbucks, or Subway franchise that is a cookie cutter where ever we go. Environmental Services takes real people management skills, since it is NOT a revenue gernerating department. It is NOT Food/Nutrition Services, and if the District Manager is a "foodie" they need to spend sometime learning the different challenges faced by Environmental Services.

Recommends
Approves of CEO

332 Other Employee Reviews for Sodexo (View Most Recent)

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  1. 1 person found this helpful  

    working with a bunch of backstabbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sodexo

    Pros

    At the end of the day they pay your salary while you look for something better and some of the canteens are not too bad either (for some it depends on the day!)

    Cons

    Working in the office, most of the time the atmosphere isn't very nice, long working hours expected and there's lots of internal politics going on.

    Advice to ManagementAdvice

    needs a real shakeup

    Doesn't Recommend
    No opinion of CEO
  2.  

    Excellent experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Sodexo

    Pros

    You always get a sense that Sodexo is the best Foodservice company, diversity is unmatched and their committment to feeding the homeless is real- not some photo op.

    Cons

    need more people in the support departments to include HR and accounting

    Advice to ManagementAdvice

    we need to make time to help our managers and staff really have balance in their lives and recognize that the effective employee is a happy, healthy employee.

    Recommends
    Approves of CEO
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