There are newer employer reviews for Sodexo USA

2 people found this helpful  

Work-life balance is non-existent.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Operations Manager in Washington, DC
Current Employee - Operations Manager in Washington, DC

I have been working at Sodexo USA full-time (more than an year)

Pros

Sodexo has many properties, and always has opportunities for employment. They are the leader in the leisure/service industry and are progressive in their approach to enhancing customers' dining experiences whether it be in a dining hall, staff cafeteria or public park. Their approach to innovation has given them some great successes and made their business model very profitable in certain areas.

Cons

Sodexo's model is all about profitability above everything else. Many times, key elements such as quality, logic and safety are outweighed by the need to exceed profit margins. If you work for Sodexo, don't expect to be smiling and happy like the folks on the HR brochures. Expect to work 7 day weeks, 12-14 hours a day. Expect to be denied time off for doctor's appointments, home emergencies and more important things like family events like birthdays and weddings. Expect to live at Sodexo and hotel at home. I barely see my family anymore. I haven't taken a vacation in two years. I'm lucky if I get a day off in the middle of the week. Management says things are critical and they can't give us any time off right now. We are woefully understaffed. The work is never done.

Also, while Sodexo is an innovative company, they apply a cookie-cutter approach to most of their properties. They are unyielding in the need to acknowledge that no two properties are built alike. Customer bases are different, customer needs are different and thus how you organize your operations is going to differ from place to place. Sodexo has a model they try to force down every organization's pipeline. If they think it takes 12 widgets to run the operation when you know it needs 20, they expect you to make it work with the 12. No exceptions.

And don't expect to be given the tools to do your job. I was expected to use my personal cell phone and laptop to do my job. I use my personal vehicle to make inventory pick-ups. I pay out of pocket for inventory and have to wait to be reimbursed. Sodexo is all about keeping those profit margins clean, and the less money, the less resources they have to cough up, the better it is for them.

If I had it to do all over again, I would have said no to Sodexo.

Advice to ManagementAdvice

Practice what you preach. Stop sacrificing your employees health & well being for profit. Right-size your property staffs (hire people!) to get the job done correctly. Be fair to your employees.

369 Other Employee Reviews for Sodexo USA (View Most Recent)

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  1.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chef Manager in Jacksonville, NC
    Current Employee - Chef Manager in Jacksonville, NC

    I have been working at Sodexo USA full-time (more than an year)

    Pros

    takes care of employees, great benefits

    Cons

    I cant really think of any cause every place has different personalities some work some don't.

    Advice to ManagementAdvice

    I wish management was more friendly and hands on instead of talking at you.. I have a degree in culinary and restaurant management and I always learned thst there are better ways to approach your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Can I give 0 stars?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sodexo USA

    Pros

    None that I can think of.

    Cons

    Sodexo claims to be diverse but they are not. Upper management does not know how well or bad the management is at the unit level and they do not care as long as they look good to the client and to their bosses. No clear career path for growth especially for support positions. Salary range for the same job title can vary across the nation since it is set by the hiring manager.

    Doesn't Recommend
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