60 Employee Reviews (View Most Recent)

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If you work in sales or Tech then come on in otherwise don't bother.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - AR Chargeback Processor  in  Houston, TX
Current Employee - AR Chargeback Processor in Houston, TX

I have been working at SoftLayer

Pros

If you are a Linux Person Tech or sales the opportunities are great. Anyone else don't expect much.

Cons

No appreciation for hard working employees with career minded goals

Advice to ManagementAdvice

Pay attention to the fact that even though we may have worked for the previous EV1 owners it doesn't mean we don't deserve a chance to succeed and be promoted within.

Approves of CEO

Other Reviews for SoftLayer

  1. 1 person found this helpful  

    Plenty of Opportunity -- you must earn it though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at SoftLayer full-time for more than 5 years

    Pros

    * Good Benefits. Heath, Dental, Plenty of PTO/Sick time.
    * Snacks and drinks are freely available.
    * Depending on the department, management allows an incredible degree of flexibility, including working from home or remotely when necessary.
    * Incredible focus on training and professional development.
    * An incredible culture across many of the departments.

    Cons

    * Some inconsistencies. Some departments are really great -- others are incredibly poor.
    * "Pay for play" raises can often (but not always) lead to stagnation, depending on the quality of management.

    Advice to ManagementAdvice

    Look at the groups in the company with high morale, and learn from them. There's a disparity between certain departments and company culture. The departments that do it right really do it right. The ones that don't should take another look, re-examine their core philosophies, and invest heavily in the employees, either through professional development, increases in compensation, or upward mobility.

    For the departments that are doing it right -- keep it up, and don't let IBM ruin the unique culture we have here.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NOC Tech  in  Dallas, TX
    Former Employee - NOC Tech in Dallas, TX

    I worked at SoftLayer full-time for more than 5 years

    Pros

    great place to start. there is a lot to learn, don't need much to land a job here. great vacation time and paid time off.

    Cons

    one of the lowest paid tech companies. pretty much everybody that leaves makes more money elsewhere. promotions are rare. sometimes they promote your title but not your pay.

    Advice to ManagementAdvice

    try not to micromanage. pay employees, competitive wages

    Recommends
    Neutral Outlook
    Approves of CEO
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