Glassdoor is your free inside look at Software Guidance & Assistance reviews and ratings — including employee satisfaction and approval rating for Software Guidance & Assistance CEO Dorothy Doughty. All reviews posted anonymously by Software Guidance & Assistance employees.
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Former Employee – worked at Software Guidance & Assistance full-time for more than 7 years
Pros – As a former, long time employee, I can honestly say that the positive reviews written here are all from management. The tone, wording and sentence structure are all things that management would say to a new employee to bolster momentum and foster good will in the company. None of the things written are true. SGA only cares about one thing and it’s money: how much money are you going to make them while getting little back in return. They recently proposed to cut commissions costs, even to Senior level recruiters who have been there for years. This should be illegal, to lower commissions already earned from years ago? What’s worse is management really does not care about anyone there, on a personal level. Whether you be a working mother, single parent, or a grad student, they ignore that employees have outside lives. They believe that 100% of your focus should be for the company and any activity an employee has outside the company is negative. If your child is sick, you have to come in. If you are sick, you have to come in. If there’s 30inches of snow, you have to come in. There is no honest caring for anyone there. Its proven by managements proposed commission cut plan, even to people who have been there 10 plus years. There are no incentives to employees, yes the health benefits are good, but there is no matching 401k, no life insurance, no disability, no stock options, nothing to encourage your own welfare beyond employment there. The partners are all in it for themselves as they make out very well, getting a part of every deal and still have outrageous salaries.
Cons – Please do not believe the positive reviews here. Their internal employment manager will try to sell you on this place that the sky is the limit and that there is so much room for growth. But there is not. The salary for everyone is 32k and the commission structure is awful, it takes yrs. to even make a profit. The only people that can get by working on this income is someone fresh out of college still living at home. And at that income, you would think that you wouldn’t have to work hard for it but you do. You will be constantly monitored, your emails, call volume, every last detail. You will be micromanaged, sent constant emails of the day by managers who put nothing in writing so they don’t even remember rules they sent out last week, that they just made up to suit that situation. The only positive I got out of working there was their knowledge of what work environment I do not want to be a part of. Once you finally take the leap and go, you realize how dysfunctional SGA is.
Advice to Senior Management – Put yourselves in your employees shoes. Stop making up rules by the seat of your pants. Stop monitoring everything your employees do, including bathroom breaks. I know management will never change their ways but at least we can get real word out about this place to stop smart people from working there.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-21 07:22 PST
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