SolarCity

  www.solarcity.com
  www.solarcity.com
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3 people found this helpful  

Great company for corp positions & B2C sales

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Field Energy Consultant  in  Foster City, CA
Current Employee - Field Energy Consultant in Foster City, CA

I have been working at SolarCity full-time for more than a year

Pros

Great company overall. Good benefits, 401k, stock, etc. Terrific growth outlook for the next five to ten years on the residential side. Incredible internal EE referral program.
Well thought out approach to the market. Great tools for the field reps to use.

Cons

Training is "fire-hose" style. Then you are thrown into the mix. Lots of conflicting information about what is and is not current/acceptable policy. It's a fast moving company, unfortunately that tends to lead to more than a little "Ready, Fire, Aim" in execution.

High burn-out rate. High expectations of accountability (8PM teleconference six nights per week for some managers). Need to be available to manager~12/7. The immediacy of the job often has reps going months without an actual day off.

VERY numbers based sales organization. Heavy on SFDC reports and Excel spreadsheets. No traditional "Sales Management" used; no coaching. More telling than listening. More lecturing than teaching. More reactive than proactive. (This MAY not be the case company-wide, but was seen prevalently in the Bay Area)

Even with a field team (FEAs) generating "qualified" leads at The Home Depot, Best Buy, mall kiosks, fairs, etc, the distribution of those leads is entirely subjective. Leads are almost always sent to the FECs who have been there the longest, leaving newer rep to scramble. The only alternative is for FECs to spend 20 - 30 hours each week at retail location to insure that the leads coming in go to them.

Virtually no marketing presence. There are a lot of mis-conceptions about how SolarCity approaches renewable energy, but no concerted effort to get the information to the marketplace. For the FEAs and FECs this puts them in a constant uphill battle.

Although sales contests and incentives abound, they are often complex, convoluted and hard to understand the metrics to achieve success.

* Recommended to friends under the right circumstances
** Six month Business outlook: Good. Outlook on Improvements to above: Poor
*** Avoid the residential side if your expertise is Business-To-Business

Advice to ManagementAdvice

Invest more in training. Lots of reps in the field "selling" a poorly crafted vision of SC product and performance.

Recommends
Neutral Outlook
Approves of CEO

357 Other Employee Reviews for SolarCity (View Most Recent)

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  1. 1 person found this helpful  

    A company trying to find it's way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Sales  in  West Sacramento, CA
    Former Employee - Field Sales in West Sacramento, CA

    I worked at SolarCity full-time for less than a year

    Pros

    Good People, A viable industry that will grow in the years to come

    Cons

    No one listens. Many young managers with little experience, drives away talent.

    Advice to ManagementAdvice

    Go beyond management and get into the trenches, you'll see a clearer picture of what is working and what needs to be fixed.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Just got out of training and was let go

    Former Employee - Field Energy Advisor
    Former Employee - Field Energy Advisor

    I worked at SolarCity full-time for less than a year

    Pros

    Believe 100% in what they're doing as a company and providing solar to as many people as possible.

    Cons

    People in management don't seem to know what they're doing on a regular basis. Random communication and poor leadership.

    Advice to ManagementAdvice

    Need to communicate with people. My manager was very poor at communicating with employees and I was never spoken to and made aware of any issues before I was let go. It would be prudent that if there is a potential problem with an employee to at least speak with them and make them aware of it before just letting them go and not giving a reason.

    Doesn't Recommend
    Approves of CEO
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