SolarCity

  www.solarcity.com
  www.solarcity.com
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14 people found this helpful  

One of the Worst Companies in America. Too much to list... "KoolAid"

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Planet Saver  in  San Mateo, CA
Current Employee - Planet Saver in San Mateo, CA

I have been working at SolarCity full-time for more than a year

Pros

All the lies they tell you as you are hired.

Cons

I have been with SC for almost 2 years and have worked for three different departments. There are so many CON's its hard to remember them all. I can tell you the biggest con of all is that their rate of growth allows people with little to no experience, selling or installing solar, to be your service provider. The sales person has no technical knowledge of solar, its all done by fancy software that is buggy. The engineers and designers mess up almost 100% of designs and engineering. SolarCity won't even get new designs approved by the city or the customer while the install is already in progress. The installers end up redesigning that morning just to get the job done and "kW on the board", so they don't lose their jobs. Keep in mind these are installers with less than 1 year experience. I don't think there are many crews in my area that have more than 1 guy with over a year of solar experience, and no construction or roof experience at all. It's unreal how many roofs have their lifespan shortened while the unwitting salesperson tells the homeowner solar will make your roof last longer. That's just plain stupidity. Holes don't get patched all the time, wires are put in the wrong places, and the most common saying we use is "it's not my house". Most of these guys have never had to use a square, a level, or a tape measure accurately.

SolarCity's goal is to get you to sign a 20 year contract and blast a solar system onto your roof in as little time as possible. They experiment with equipment on people's multi-million dollar homes, break OSHA rules, and have no regard for the city planning departments at all.

My advice is do not get allow these people in your home. Do not get a system from SolarCity no matter how good the deal seems. Finance your own system and have highly trained professional installers install your system. How can you tell the difference. EASY!

The sales person, auditor, designer, engineer, and installer should all be able to come to your house and talk to you. Take you up on your own roof and show you. Give you a thorough understanding of the materials that will be used. And all these people should say the same thing and not pass the question to the next dept. SolarCity is broken up into so many departments in different area's that NONE of these people ever come in contact with each other, they just blame each other when something goes wrong; instead of worrying about the customers install, roof, and security.

Advice to ManagementAdvice

Quit worrying about your stock price and go back to worrying about the customer and the environment. Quit trying to grow so fast. Quit trying to be so cheap that installer safety is in question. You do not even provide lighting but expect us to work in the dark. You expect us to work in the rain and snow with no additional safety gear provided, and you LIE, LIE, LIE to everyone.

You are being investigated by the US Gov't for over-valuing your systems by a good margin more than the next company.

You do not pay out employee commissions after you ruthlessly fire them.

You constantly put installer safety on the back burner to get a job finished in 1 day.

You let go of almost 20 employees in my area the day before the X-mas party in 2013.

You are everything PG&E is and worse. What you set out to change is what you have become.

The only reason I can see that you were ranked 18th best company in America to work for is because you have people at Headquarters writing those reviews and installers rarely if ever get on computers. If you took the 20 people alone that you fired before X-mas and had them write a review, you would see reality.

AMERICA, DO NOT SUPPORT THIS COMPANY. And yes, I will be quitting shortly.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

333 Other Employee Reviews for SolarCity (View Most Recent)

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  1. 1 person found this helpful  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Energy Consultant
    Current Employee - Field Energy Consultant

    I have been working at SolarCity full-time for more than a year

    Pros

    Fast paced, constant growth, fun/friendly environment, opportunities to move up.

    Cons

    Constant change, a growing disconnect from corporate to field employees due to ongoing expansion.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    The first job I ever had where the management was smarter than me. Work here if you can.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Sales  in  San Mateo, CA
    Current Employee - Field Sales in San Mateo, CA

    I have been working at SolarCity full-time for more than a year

    Pros

    You are given free room to succeed, and success is noticed and rewarded by direct and senior management. Lots of opportunity for rapid career advancement and development. The company is full of smart, interesting, motivated people. Management has yet to do something that I wouldn't do in their place. The epitome of "doing well by doing good". I turned down a much better paying job when I joined SolarCity, and I made the right decision.

    Cons

    The company is very de-centralized in terms of employee locations, so there may be a lot of variety in experience. I am not an employee working out of HQ. Many employees are relatively autonomous in the field (for better and worse). This is not a place to coast and requires a large commitment of time and energy. SolarCity decisions can be strict at times, but they're always logical and ultimately fair.

    Advice to ManagementAdvice

    Stop making video montages to music. Just stop. No. Shhhh...no.

    Recommends
    Positive Outlook
    Approves of CEO
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