42 Employee Reviews (View Most Recent)

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2 people found this helpful  

Overall, a great place to work with positive leaders.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Tempe, AZ
Current Employee - Anonymous Employee in Tempe, AZ

I have been working at Sonora Quest Laboratories full-time for more than a year

Pros

The benefits are excellent. The people are friendly and greet you when you walk down the hall. There are lots of job opportunities if you are qualified and lots of people transfer. The 401k matching at 4% is nice. The Biometrics screening and money off our health care premiums are great. The ATM program payout is nice every six months. Discounts and purchasing power are great incentives also. The fact that they do surveys so often is great because they seem to want our feedback.

Cons

They underpay certain positions and overpay in others. Some of the techs make like $60-70k a year when the rest of us (with degrees but not in biology or medical fields) make twenty-something thousand.

Offer more entry level positions for departments. For example, Customer Systems keeps opening positions for SENIOR level. When you apply for jobs in the field elsewhere, they require experience also. How are we supposed to get experience if you won't give us the chance? I understand that they are posted on a needs basis, but it seems fishy that they have been all senior level for years. The same thing exists in other departments. I'm young and want to have a fair chance in this company or others but it's proven ridiculously difficult to meet the "as usually demonstrated by 3-5 years in the industry" requirement.

No paid holidays. We shouldn't have to take our paid holidays out of our paid time off. If you can't afford to give us both, at least separate them to two separate things so it doesn't make it seem like we get a lot of vacation, but then realize if we can't work 6 of those days, we really have 6 less for actual vacations. 23 days- 6 holidays isn't 23 days. It's 17 days and 6 holidays. Because those 6 holidays can rarely be combined with other PTO because of scheduling conflicts, it seems misleading.

The senior leadership shouldn't try to be sneaky and make an almost laughable goal sharing payout for the year. They have it set this year to where we have to hit 96% to even get anything. We haven't hit 96% in years so why even publish the plan if there's almost no chance we're going to get anything but the safety portion? Why not offer us a small check if we make it to 90%, a slightly larger check at 91% and so on? If they want to take away the program, just do it. Don't pretend you're giving us money when the chances are almost non-existent. I'm pretty sure a lot of naive employees didn't read the plan and are getting their hopes up for a check when there will likely only be one for safety.

 I wish they had a cafeteria or some kind of a traveling food truck. The Lady Bug prices are getting ridiculous and they should have more options than just one place for those of us that don't get a clocked out lunch. Employers this large usually offer something like that. I'm sure it'd be voted for by the employees to at least have a food truck or delivery service come by.

They asked about who would be interested in fitness classes on campus and what times, but nothing ever came about from that.

TUITION REIMBURSEMENT!!! Need I say more? I understand if you can't afford to offer $5,000 a year anymore, but can't you spare $20 to help a student out? It's kind of silly that you didn't just cut the funding down substantially, but instead, crushed my hope of going back to school.

This All-or-Nothing approach to tuition reimbursement and bonus checks is annoying to those of us who think that every little bit helps. We're all just trying to get through this rough economic time together. Help me get my Masters degree and I'd be a more valuable employee to you anyway.

Advice to ManagementAdvice

See above.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Sonora Quest Laboratories

  1.  

    Great Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead  in  Scottsdale, AZ
    Current Employee - Team Lead in Scottsdale, AZ

    I have been working at Sonora Quest Laboratories full-time for more than 3 years

    Pros

    Hours are great, employees are very friendly, some room to move up.

    Cons

    Communication. Lack of consitancy in supervisors.

    Advice to ManagementAdvice

    Communication needs to be improved. When changes are made, they should immediately be sent to the people that are doing the work. Not from the director, to the manager, to the supervisor, and then the team lead. This way everyone is on the same page and the change is not open to interpretation.

    Also, it is very frustrating trying to get answers to questions when you cannot go right to the source. The whole chain of command thing works for grievances or problems, but when you need a answer to an issue that is in front of you right now, why do we need to go thru our supervisor, who then has to talk to a manager, who then has to talk to a director/department/ or person responsible, who gets an answer, gives it back to the manager, who then gives it to the supervisor, and then back to you. It is very frustrating sometimes, causes errors, wastes time, and aggrivates patients if they are waiting.

    We as team leads were told that our sites would be like "our store's" to do with as we like so long as it falls within SOP and was moral/ethical. Our supervisor still micromanages. She makes dicissions for us without input from me or the team. Its just confusing, we go to meeting and the upper management team is excited about all the changes and how we are going to have so much more control over the site, but when it comes down to it, the supervisor still does everthing. Just for example, I did not get to sit in on my new hire's interview as I was told. I was just told I was getting a new hire. This person, while a comptitant phlebotomist, did not fit the team well and from my experience with her as a temp, I would not have given my approval.

    Recommends
    Negative Outlook
  2.  

    Quality Matters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Tempe, AZ
    Current Employee - Supervisor in Tempe, AZ

    I have been working at Sonora Quest Laboratories full-time for more than a year

    Pros

    I never have a problem getting my tests completed in a timely manner. The phlebotomists are kind and explain the process completely.

    Cons

    Walk ins welcome but they wait to long even with staff working hard.

    Advice to ManagementAdvice

    Should be appointment only to eliminate the walk in wait.

    Recommends
    Positive Outlook
    Approves of CEO
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