There are newer employer reviews for Sonora Quest Laboratories
There are newer employer reviews for Sonora Quest Laboratories

See Most Recent

Great Place To Work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Team Lead in Scottsdale, AZ
Current Employee - Team Lead in Scottsdale, AZ

I have been working at Sonora Quest Laboratories full-time (More than 3 years)

Recommends
Negative Outlook
Recommends
Negative Outlook

Pros

Hours are great, employees are very friendly, some room to move up.

Cons

Communication. Lack of consitancy in supervisors.

Advice to Management

Communication needs to be improved. When changes are made, they should immediately be sent to the people that are doing the work. Not from the director, to the manager, to the supervisor, and then the team lead. This way everyone is on the same page and the change is not open to interpretation.

Also, it is very frustrating trying to get answers to questions when you cannot go right to the source. The whole chain of command thing works for grievances or problems, but when you need a answer to an issue that is in front of you right now, why do we need to go thru our supervisor, who then has to talk to a manager, who then has to talk to a director/department/ or person responsible, who gets an answer, gives it back to the manager, who then gives it to the supervisor, and then back to you. It is very frustrating sometimes, causes errors, wastes time, and aggrivates patients if they are waiting.

We as team leads were told that our sites would be like "our store's" to do with as we like so long as it falls within SOP and was moral/ethical. Our supervisor still micromanages. She makes dicissions for us without input from me or the team. Its just confusing, we go to meeting and the upper management team is excited about all the changes and how we are going to have so much more control over the site, but when it comes down to it, the supervisor still does everthing. Just for example, I did not get to sit in on my new hire's interview as I was told. I was just told I was getting a new hire. This person, while a comptitant phlebotomist, did not fit the team well and from my experience with her as a temp, I would not have given my approval.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Quality Matters

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Tempe, AZ
    Current Employee - Supervisor in Tempe, AZ

    I have been working at Sonora Quest Laboratories full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I never have a problem getting my tests completed in a timely manner. The phlebotomists are kind and explain the process completely.

    Cons

    Walk ins welcome but they wait to long even with staff working hard.

    Advice to Management

    Should be appointment only to eliminate the walk in wait.


  2. Solid and comfortable place to work, little option to move up in company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Sonora Quest Laboratories full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible shifts available and locations throughout the state. Management has experience in the lab and is helpful in dealing with issues that arise.

    Cons

    It is very difficult to move up in the company. There is no emphasis placed on education for promotions, only experience.

    Advice to Management

    Work with employee's so they have the knowledge and experience to move up and excel. Accept education as a positive in addition to experience.


There are newer employer reviews for Sonora Quest Laboratories
There are newer employer reviews for Sonora Quest Laboratories

See Most Recent

Work at Sonora Quest Laboratories? Share Your Experiences

Sonora Quest Laboratories

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.