There are newer employer reviews for Sonora Quest Laboratories

Certification Bias

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Medical Technician I in Tempe, AZ
Current Employee - Medical Technician I in Tempe, AZ

I have been working at Sonora Quest Laboratories full-time (more than 5 years)

Pros

Immediate leadership has been more than aggreable on changing schedules, finding accomodations and otherwise promoting a stron work/life balance.

Cons

Individuals with a number of years of experience without a certification are looked over for promotions and advancement opportunities.

Advice to ManagementAdvice

Colleges and Universities all over the country are eliminating Medical Technology programs from their carricula. With a majority of techs nearing retirement age, it is time to lift the restrictions of certification requirements for employment and advancement opportunities.

Recommends
Neutral Outlook
Approves of CEO
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  1. Great Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Scottsdale, AZ
    Current Employee - Team Lead in Scottsdale, AZ

    I have been working at Sonora Quest Laboratories full-time (more than 3 years)

    Pros

    Hours are great, employees are very friendly, some room to move up.

    Cons

    Communication. Lack of consitancy in supervisors.

    Advice to ManagementAdvice

    Communication needs to be improved. When changes are made, they should immediately be sent to the people that are doing the work. Not from the director, to the manager, to the supervisor, and then the team lead. This way everyone is on the same page and the change is not open to interpretation.

    Also, it is very frustrating trying to get answers to questions when you cannot go right to the source. The whole chain of command thing works for grievances or problems, but when you need a answer to an issue that is in front of you right now, why do we need to go thru our supervisor, who then has to talk to a manager, who then has to talk to a director/department/ or person responsible, who gets an answer, gives it back to the manager, who then gives it to the supervisor, and then back to you. It is very frustrating sometimes, causes errors, wastes time, and aggrivates patients if they are waiting.

    We as team leads were told that our sites would be like "our store's" to do with as we like so long as it falls within SOP and was moral/ethical. Our supervisor still micromanages. She makes dicissions for us without input from me or the team. Its just confusing, we go to meeting and the upper management team is excited about all the changes and how we are going to have so much more control over the site, but when it comes down to it, the supervisor still does everthing. Just for example, I did not get to sit in on my new hire's interview as I was told. I was just told I was getting a new hire. This person, while a comptitant phlebotomist, did not fit the team well and from my experience with her as a temp, I would not have given my approval.

    Recommends
    Negative Outlook
  2. Quality Matters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Tempe, AZ
    Current Employee - Supervisor in Tempe, AZ

    I have been working at Sonora Quest Laboratories full-time (more than a year)

    Pros

    I never have a problem getting my tests completed in a timely manner. The phlebotomists are kind and explain the process completely.

    Cons

    Walk ins welcome but they wait to long even with staff working hard.

    Advice to ManagementAdvice

    Should be appointment only to eliminate the walk in wait.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Sonora Quest Laboratories

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