There are newer employer reviews for Sonora Quest Laboratories

2 people found this helpful  

Good Company, Poor Management in select departments

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Courier in Tempe, AZ
Former Employee - Courier in Tempe, AZ

I worked at Sonora Quest Laboratories full-time (more than an year)

Pros

Great place to work that's full of opportunity and growth. Banner health benefits

Cons

Poor management in various departments. Politics play a key role, managers like to play favorites in the workplace sometimes preventing employees from transferring to other opportunities within the company. Lack of communication and professionalism isn't always demonstrated in the workplace.

Advice to ManagementAdvice

Continue to offer the management survey in order to rate managers by employees as offered in the past. Take feedback from employees that work on the front line, for example: logistics, phlebotomy, processing, IOPS, PSC's.

Recommends
Neutral Outlook
Approves of CEO

42 Other Employee Reviews for Sonora Quest Laboratories (View Most Recent)

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  1.  

    Best Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sonora Quest Laboratories

    Pros

    Benefits - Our benefits are better than most companies
    Values - The majority of the people in this company live the values
    Perks - Free coffee, tea and hot chocolate and annual performance bonus
    Team Environment - most of us know that we are all in this together. That makes a difference.
    Community Service - Sonora Quest allows their employees to participate in community service
    Community Support - SQL support the community through various programs
    Career Advancement - If you want to advance the opportunity is there if you can do the work

    Cons

    Pay - Pay is good, but does not match current market according to the BLS
    HR - HR is not independent of the parent and cannot act on their own - causes employee conflict
    ATM System - Current attendance system is a negative for employees who do their part

    Advice to ManagementAdvice

    Go back to leaving attendance up to the Sup/Mgr to track, get rid of the ATM system. This was designed for juveniles, not hard working adults.
    Executive Leadership - Support the front line workers visibly and visit with employees on the floor more often.
    I love my job and this company, I have passed up other offers to stay here because of our Executive Management team and the dynamic of this company. It is an excellent place to work, thank you.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great Company to Work For, Not-So-Great Work Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MLS I in Glendale, AZ
    Current Employee - MLS I in Glendale, AZ

    I have been working at Sonora Quest Laboratories full-time (less than an year)

    Pros

    Great benefits, Good working environment, Enjoyable work duties

    Cons

    Overnight work schedule is too difficult at this location- 5 eight-hour shifts with one day off every other week. This is hard to do working days, much less on night shift. It would be much better to have the option of 4 ten-hour days or 3 twelve-hour days. The morning and evening shifts both have ten-hour shifts available to most employees but it's not offered for the night shift. The overnight shift is a very difficult one to work at any rate, but this particular schedule is really a challenge.
    Other than the schedule, the only thing I have noticed is one coordinator who I feel lacks effective communication skills and positive leadership. The rest of the coordinators otherwise are very helpful, knowledgeable and professional.

    Advice to ManagementAdvice

    I believe working out a schedule that the employees have been asking for (4 ten-hour shifts) would help with employee retention and longetivity in this location.
    I feel that ALL coordinators should be held to the same standards of professionalism and leadership. If an individual in a leadership role is not up to professional standards (or upholding company values), then they should receive further training and then demonstrate positive leadership skills to maintain this position.

    Recommends
    Neutral Outlook
    Approves of CEO
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