There are newer employer reviews for Southern California Edison
There are newer employer reviews for Southern California Edison

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Company -- and industry -- in transition

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Project Manager in Rosemead, CA
Current Employee - Project Manager in Rosemead, CA

I have been working at Southern California Edison full-time (More than 8 years)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

Exciting place to be if you are into change and don't mind working hard.

Cons

Lots of unknowns given company restructuring and questions about the nuclear industry in America.

Advice to Management

Keep being transparent with employees, we're wanting to trust you to be straight with us.

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  1. Helpful (2)

    Customer Specialist in Call Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Specialist in Rancho Cucamonga, CA
    Current Employee - Customer Specialist in Rancho Cucamonga, CA

    I have been working at Southern California Edison full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Resources, Ability to work in a safe environment, Amazing training to keep everyone up to speed with policy changes as well as what is current on the frontline of customer concerns. Call center is a great spot to start your career at SCE as you will learn multiple aspects of every corner of the company.

    Cons

    Pressure to work in a fast pace and if you do not keep up you will lose your job. Constantly changing which makes it challenging to keep up with the most current policy change which means a customer can call in several times in a day and potentially hear different things from different people making the job harder than it has to be. Customers yell at you in a somewhat constant basis.

    Advice to Management

    Take some calls and do some work on the frontline of customers to stay grounded as to what customers concerns are.


  2. Helpful (1)

    Excellent Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Solutions Representative in Long Beach, CA
    Former Employee - Customer Solutions Representative in Long Beach, CA

    I worked at Southern California Edison full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    401k, benefits, education. Top of the line training courses.

    Cons

    Middle management maybe a challenge to deal with.

    Advice to Management

    More compassion and understanding from management.


There are newer employer reviews for Southern California Edison
There are newer employer reviews for Southern California Edison

See Most Recent

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