There are newer employer reviews for Southwest Airlines

4 people found this helpful  

I used to be proud to work for Southwest Airlines, but very poor management changed all that.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Ramp Agent in Nashville, TN
Former Employee - Ramp Agent in Nashville, TN

I worked at Southwest Airlines

Pros

The best and only benefit was the free flights. This only applies if your single and you don't mind riding 3rd which I did not mind at all.If you are trying to fly with your family you better have a plan B,C,and a car rental on stand by.

Cons

At Nashville there was not enough open carts for the offload drivers, and where taken by others all the time.I got off my tug after my flight to get my next flight info. which took all of 4 minutes only to see my sup. given my carts away as my next flight was already on the ground. 87 transfer bags were put on a old narrow cart making it very unsafe, unstable, and had to be for the most part completely offloaded, reloaded at each transfer gate with no help at all. Management did make and waste the time in writing me up because some bags missed there connection.What a joke it was. Great job on there part for placing the blame on someone else. Don't make the same mistake I did and tell them you have medical issues and your a diabetic covered under the FMLA laws that are supposed to protect you. They will use that information to terminate you as well.

Advice to ManagementAdvice

After 8.5 years at Southwest I realize that SWA had given me a great chance,only to have POOR, Vindictive, Hateful management take it all away.I don't care what the cost is I personally will never fly, or recommend SWA to anyone at any time Ever. I ones was so proud to be a part of SWA,now I'm ashamed . There is no LUV anymore.

Doesn't Recommend
Disapproves of CEO

471 Other Employee Reviews for Southwest Airlines (View Most Recent)

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  1. 2 people found this helpful  

    Incredible company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Agent in Burbank, CA
    Former Employee - Customer Service Agent in Burbank, CA

    I worked at Southwest Airlines

    Pros

    Flexible schedule, AWESOME benefit package, best pay in the industry!

    Cons

    Working holidays and having to stay late for delayed flights. Being yelled at by customers, for things clearly out of your control.

    Advice to ManagementAdvice

    Don't forget that you most likely came up through the ranks, be kind and offer support to the 'front line troops!'

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Good Financial Stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Southwest Airlines

    Pros

    Well what can i say? Nice company to work for. Good financial stability - the company won't be going under anytime soon. Good job perks

    Cons

    Rude customers - but whatever airline you works for you are going to get those few who find it necessary to make a big deal out of everything!!

    Recommends
    Approves of CEO
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