462 Employee Reviews (View Most Recent)

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GREAT experience ever!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Intern  in  Dallas, TX
Former Employee - Intern in Dallas, TX

I worked at Southwest Airlines

Pros

nice people, humorous culture

care about employees

Cons

salary might not be very competitive

Advice to ManagementAdvice

nothing

Recommends
Approves of CEO

Other Reviews for Southwest Airlines

  1. 3 people found this helpful  

    Many great years working for Southwest Airlines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  Dallas, TX
    Current Employee - Manager in Dallas, TX

    I have been working at Southwest Airlines

    Pros

    Employees are great and very easy to work with - our People Department does a really good job recruiting Employees with a positive attitude
    Employees are very respectful towards each other
    Overall atmosphere is very positive
    Encouraged to try new things
    The company's Executive Leadership is made up of great people who are very approachable
    Opportunities to explore other Departments - If an Employee is interested in what another group does, they can schedule a "day in the field" and sit with others from the Department

    Cons

    There are currently some issues in Senior Leadership (uncertainty, concern about their own positions) which is having an effect on many HDQ Employees
    There is not a lot invested in Employee development (such as tuition reimbursement, training in advanced skills etc.)
    The Manager in Training program is supposed to be great however finishing the program is not given much value when being considered for Leadership positions

    Advice to ManagementAdvice

    While I have a huge amount of respect for our CEO and Executive Leadership (they are all very intelligent and wonderful people) I feel like they sometimes inadvertently lose sight of their Employees. My advice would be to lose the high dollar consultants (use the skills, resources and knowledge of your own Employees!) and start walking around HDQ (as well as visiting Stations) and meeting and talking to Employees. When I first started at Southwest, it was not uncommon to have someone from Executive Leadership strolling through Departments and stopping to chat with Employees of all levels, sitting in on informal gatherings, or coming to your cube to ask a question (rather than go through all the Leadership levels). These days, many have their heads down while rushing between meetings, and information goes through many "filters" before it gets to the top (often too late to get ahead of the problem). Committees and processes will never be able to replace direct personal interaction. I would like to see our Senior Leaders stop shying away from Employees, have direct, candid conversations with their direct reports (so they are not always guessing where they stand), and empower their VPs and Directors to make more decisions. I would also like to see VPs and Directors being rewarded for surfacing some of the great ideas from their Employees, rather than being made to feel that only they can be the idea generators. It takes their focus away from what is really important - Leading and developing their Employees.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Still a decent place to work although it has gotten to such a large company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Simulator Technician  in  Dallas, TX
    Current Employee - Simulator Technician in Dallas, TX

    I have been working at Southwest Airlines

    Pros

    Job security and a great working atmospere

    Cons

    to much senior management that don't want to disturb the status quo.

    Advice to ManagementAdvice

    Do they really know what your doing with the integration?

    Recommends
    Approves of CEO
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