There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

See Most Recent

Helpful (4)

Great company with amazing culture

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Service Coordinator in Phoenix, AZ
Current Employee - Service Coordinator in Phoenix, AZ

I have been working at Southwest Airlines full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Wonderful benefits, freedom to fly about the country, flexible hours, great opportunities. We work hard, and play hard...and LUV every minute!

Cons

Salary is not terrific, but the benefits make up for a lot

Advice to Management

Keep the communication flowing, clear, concise and to the point. Doing this well now but would like a little more in depth in certain areas

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Do well, and we'll give you more responsibilities and no additional pay!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Representative in San Antonio, TX
    Former Employee - Customer Representative in San Antonio, TX

    I worked at Southwest Airlines full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Decent and inexpensive benefits (medical, health and free flights -- standby!), good camaraderie. Different events to show the company's "appreciation" of you,

    Cons

    Very low starting wage. Be careful of the union not protecting you for the first 7 or so months of your job. In the reservation center, if you do well, expect that you'll be asked for more responsibility but without any sort of pay increase despite dealing with pissed off customers and co-workers asking ridiculous questions despite having over 5-10+ years more tenure than yourself.

    Advice to Management

    Modernize your systems, especially the webste so that your site doesn't go down during EVERY sale. It's time to clean house of some of your more tenured employees who know less than the newbies on the floor.


  2. Helpful (4)

    Very project focused

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Dallas, TX
    Current Employee - Senior Manager in Dallas, TX

    I have been working at Southwest Airlines full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Everything you hear about Southwest is true. The people are VERY friendly, the attitudes are amazing and the benefits are better than most companies.

    Cons

    In the Technology department there is a true lack of leadership. Everything is project focused with no vision for actually building software products that last. Teams are torn down and then rebuilt for each project.

    Advice to Management

    Southwest Technology needs to hire real leaders that understand team building, process and vision. Stop asking your leaders to act like project managers and have your leaders lead...


There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

See Most Recent

Work at Southwest Airlines? Share Your Experiences

Southwest Airlines

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.