462 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great company where pros outweigh the cons!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Analyst  in  Dallas, TX
Current Employee - Senior Analyst in Dallas, TX

I have been working at Southwest Airlines full-time for more than 3 years

Pros

Flexible environment, People are first, great atmosphere, decent pay for non-manager positions. Great career development opportunities where the sky truly is the limit at this company. It is a very rich culture.

Cons

A lot of meetings and politics. You may have to filter what you say in various groups which is unfortunately considering that the right information at the right time is so vital in this industry. Job specific training is also lacking.

Advice to ManagementAdvice

Surround yourself with the right people when making strategic decisions!

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Southwest Airlines

  1. 1 person found this helpful  

    If you're average, you'll do well. If you're exceptional, you'll look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Planner  in  Dallas, TX
    Current Employee - Senior Planner in Dallas, TX

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Stable employment and you will never worry about being laid off or fired (yes, they will do everything to avoid filling out termination paperwork). Looks great on a resume and will get you in a lot of doors when you look elsewhere. You can gain experience and knowledge quickly if you have the drive and desire to better yourself from day one. Very friendly coworkers. Fun office environment and always relaxed. Casual dress code every day. Flight benefits are great if you're the kind of person who loves to travel with no guarantees.

    Cons

    Southwest likes to promote average employees from within instead of exceptional talent from outside, which is killing the company. Several people become silo'd in their jobs. No emphasis is placed on education and breadth of experience, rather it is based on longevity with the company. Slow career progression and extremely low pay compared to the industry average for certain skill sets. If you only want flight benefits for casual trips, look elsewhere and earn more to be able to buy a guaranteed ticket.

    Advice to ManagementAdvice

    Managers, Directors and VPs need to realize that there are several very talented employees that could easily go elsewhere. Promote those that deserve it and give out raises to those willing to take on more work instead of hiring more dead weight and not addressing the core issue of underperforming employees who should be shown the door. Look at the industry and realize every other airline is gunning for you and you have too much holding you back with underperforming employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Great company with amazing culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Coordinator  in  Phoenix, AZ
    Current Employee - Service Coordinator in Phoenix, AZ

    I have been working at Southwest Airlines full-time for more than a year

    Pros

    Wonderful benefits, freedom to fly about the country, flexible hours, great opportunities. We work hard, and play hard...and LUV every minute!

    Cons

    Salary is not terrific, but the benefits make up for a lot

    Advice to ManagementAdvice

    Keep the communication flowing, clear, concise and to the point. Doing this well now but would like a little more in depth in certain areas

    Recommends
    Positive Outlook
    Approves of CEO
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