Southwest Airlines

  www.southwest.com
  www.southwest.com
There are newer employer reviews for Southwest Airlines

3 people found this helpful  

Ramp Agent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Ramp Agent in Newark, NJ
Former Employee - Ramp Agent in Newark, NJ

I worked at Southwest Airlines full-time (more than 3 years)

Pros

You get to travel in your training and meet people from other places... The best tasting "Kool-Aid" in the airline industry if u know what I mean. Working outdoors without someone always up your ass. You can swap shifts or hustle more shifts..The ramp agents are unionized and the airport union is A STRONG ONE!

Cons

Working like a mule for garbage pay while they hold that carrot (top pay AFTER TEN years) in front of your nose and make you work BACK BREAKING Laborious grunt work in the bellies of the planes in stifling heat and frigid cold. This is a young man's job. NOT a job to do if you are middle aged and NOT in perfect physical health. This was my first exposure to the airline industry and ...WOW...talk about being surrounded by back biters and gossip mongers....Everyone is hoping their counterpart will quit or get fired - I KID U NOT- in hopes of their "seniority" being bumped up. Also, the pain in the hump of having to bid for your new schedule on a month to month basis. Your co-workers are not really your "friends"...MAKE NO MISTAKE bout that!! The starting pay is ridiculously low to live on.....10.28 an hr. step increases until you make that much ballyhooed 25.00 hr but its ten long years in the salt mines for that.

Advice to ManagementAdvice

Live up to your companys much ballyhooed "We LOVE our employees".....STOP seeking to fire indiscriminately and thats why the union has such a positive strong record of gettin unfairly terminated employees their jobs back because you guys always trump up bogus charges.

Neutral Outlook

504 Other Employee Reviews for Southwest Airlines (View Most Recent)

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  1. 3 people found this helpful  

    Good company, but not so great IT mgt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Dallas, TX
    Former Employee - Senior Analyst in Dallas, TX

    I worked at Southwest Airlines full-time (more than an year)

    Pros

    Great company, overall. Most people are nice and laid back. Flight benefits are a nice perk. Mostly fun atmosphere. Layoffs/cuts don't happen very often. Lots of parties. Good 401k plan.

    Cons

    As the company is one of the best, the IT dept and mgt at SW are hit and miss. Motivated, driven, and smart IT people will probably not last long as they will know better and get better external offers. However average and even below average non-driven employees do well at SW. IT mgt is poor to average.
    Another interesting IT trait at SW is that the industry methods don't apply; it's the SW way or no way. They want to be like the industry, but aren't always willing to listen or change.
    Firedrills on production outages are a constant norm. Real root cause analysis and fixes are not correctly implemented.
    Lots of long time sub par employees have made it to mgt. This has negatively impacted the quality of IT services at SW.
    Just like anywhere else, there's politics in IT mgt at SW.

    Advice to ManagementAdvice

    Try to promote industry best practices. Listen to skilled employees about how to improve processes and technical designs/implementations. IT mgt needs a little house cleaning; bring in better experienced IT mgt professionals that can deliver better results.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    If you're average, you'll do well. If you're exceptional, you'll look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Planner in Dallas, TX
    Current Employee - Senior Planner in Dallas, TX

    I have been working at Southwest Airlines full-time (more than 3 years)

    Pros

    Stable employment and you will never worry about being laid off or fired (yes, they will do everything to avoid filling out termination paperwork). Looks great on a resume and will get you in a lot of doors when you look elsewhere. You can gain experience and knowledge quickly if you have the drive and desire to better yourself from day one. Very friendly coworkers. Fun office environment and always relaxed. Casual dress code every day. Flight benefits are great if you're the kind of person who loves to travel with no guarantees.

    Cons

    Southwest likes to promote average employees from within instead of exceptional talent from outside, which is killing the company. Several people become silo'd in their jobs. No emphasis is placed on education and breadth of experience, rather it is based on longevity with the company. Slow career progression and extremely low pay compared to the industry average for certain skill sets. If you only want flight benefits for casual trips, look elsewhere and earn more to be able to buy a guaranteed ticket.

    Advice to ManagementAdvice

    Managers, Directors and VPs need to realize that there are several very talented employees that could easily go elsewhere. Promote those that deserve it and give out raises to those willing to take on more work instead of hiring more dead weight and not addressing the core issue of underperforming employees who should be shown the door. Look at the industry and realize every other airline is gunning for you and you have too much holding you back with underperforming employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Southwest Airlines

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