Southwest Airlines

www.southwest.com
There are newer employer reviews for Southwest Airlines

3 people found this helpful  

Was there a long time and became more of a tool day by day, month by month.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Corporate Recruiter/Trainer/Customer Service Superisor in Chicago, IL
Former Employee - Corporate Recruiter/Trainer/Customer Service Superisor in Chicago, IL

I worked at Southwest Airlines full-time (more than 10 years)

Pros

travel benefits
culture that was people friendly

Cons

becoming large like any big company began to loose treating people with individuality and became more and more focused on the bottom line. Not a bad thing but when you do it in lue of employees your ruin the focus and dis avow history.

Advice to ManagementAdvice

stop hiring management that has not experience with the airline business and the culture of the company. Yes I know I am old school. And, change management is a process not a punch down take it or leave it approach. Most all airlines have died that way by the way.

Doesn't Recommend
Neutral Outlook
Approves of CEO

522 Other Employee Reviews for Southwest Airlines (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    Lacking in follow through and employee accountability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ground Operations Supervisor in Phoenix, AZ
    Former Employee - Ground Operations Supervisor in Phoenix, AZ

    I worked at Southwest Airlines full-time (more than 10 years)

    Pros

    Great benefits, best pay in the industry after you complete the first few years of service, company culture supports using your own ideas in daily operations.

    Cons

    A lot of employees making WAY too much money and doing very little. The union can be a huge roadblock for management to hold employees accountable. During irregular operations, you are EXPECTED to stay VERY late or come to work on your days off. Some mid and upper managers have been promoted WAY beyond their talents and should not be in the positions of power they are in.

    Advice to ManagementAdvice

    Pay extra attention to your station leaders and how they are holding thier employees accountable for customer service issues, daily operations, baggage handling etc. There is some deception going on in certain stations and it should be looked at very closely.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    A fun and rewarding job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Dallas, TX
    Current Employee - Intern in Dallas, TX

    I have been working at Southwest Airlines full-time (less than a year)

    Pros

    Autonomy, and they give you the opportunity to stretch your abilities. Plus they have an amazing culture.

    Cons

    They are not hiring full time very often.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Southwest Airlines

Work at Southwest Airlines? Share Your Experiences

Southwest Airlines

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.