There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

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Incredible Morale

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Ops in Dallas, TX
Former Employee - Ops in Dallas, TX
Recommends
Positive Outlook
Approves of CEO

I worked at Southwest Airlines part-time (More than a year)

Pros

I have never seen another workplace with more captivated people than at Southwest. Everyone absolutely loves the company.

Cons

Office could use updating in terms of office space

Advice to Management

Continue the good work

Other Employee Reviews for Southwest Airlines

  1. Helpful (4)

    Losing the luv

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Southwest Airlines full-time (More than 5 years)

    Pros

    Great benefits. Good people to be around and work with.

    Cons

    Has become too focused on bottom line and losing sight of taking care of customers and employees. Culture is rapidly changing to be like every other corporation.

    Advice to Management

    Remember what the company was founded upon and made it successful - don't try to fix what's not broke.


  2. Great Company, Bad Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Relations Writer in Dallas, TX
    Former Employee - Customer Relations Writer in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than a year)

    Pros

    Amazing benefits Great people Deck parties every Monday

    Cons

    Poor management Unfair treatment of employees in Customer Relations No protection for the little people

    Advice to Management

    Take more time to get to know your Employees. There's a reason why there is such a high turnover rate in Customer Relations. Employees constantly feel threatened. It has turned into a call center, and does not feel like a corporate job.


There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

See Most Recent

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