Southwest Airlines

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423 Employee Reviews (View Most Recent)

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  • Culture & Values
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CSA Customer Service Agent Hard work and fun!

CSA Agent (Former Employee) Los Angeles, CA

ProsI thought there were many good things about working at Southwest. I was only there 6 months, the 401k was great, pass benefits, and health benefits.

ConsI read about backstabbing on here in some of the other reviews. That is interesting because I worked there over 20 years ago and that was the case back then. When you start out and you are the junior agent working a morning shift you had to stay if someone decided not to show up for work that day and it happened more than you would think that it would. You stayed until they found a replacement.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • No Opinion of CEO

     

    Great Experience

    CSA CUSTOMER SERVICE AGENT (Former Employee) Houston, TX

    I worked at Southwest Airlines full-time for more than a year


    Pros: Family flys free. Work as often as you like by… Cons: Low pay to start out. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fantastic Company to work for. Great corporate culture and wonderful colleagues.

    Internship (Former Employee) Dallas, TX

    I worked at Southwest Airlines full-time for less than a year


    Pros: Can Travel for free which is a great benefit. The people that work there are also extremely kind and are great people to see every… Cons: It's in Dallas which is not a city I like so much. The congestion matched with the ridiculous heat make for a odd summer. Being… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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