Southwest Airlines

  www.southwest.com
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430 Employee Reviews (View Most Recent)

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Customer service

Anonymous Employee (Former Employee)

ProsFriendly staff and management. very team oriented and geared towards customer service

ConsCant think of anything. They are constantly working to improve the customer service

Advice to Senior ManagementGreat team builders

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Senior Analyst for testing EDW

    Senior Analyst (Current Employee) Dallas, TX

    I have been working at Southwest Airlines as a contractor for more than 3 years

    Pros: Generally supportive environment very flexible regarding telecommuting and flex time. Cons: Virtually impossible to get converted from contractor to employee. Advice to Senior Management: Allow for more hires so that process knowledge does not… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Spinning my wheels

    Attendance and Leave (Current Employee) Dallas, TX

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros: Exciting office space, overall happy employees, and a lot of… Cons: Within an entry level department it is hard to transfer, as they want to keep overqualified employees at a lower level. I have been… Advice to Senior Management: Appreciate your lower level employees, promote your entry level employees… – I'm optimistic about the outlook for this company… More

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