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1 person found this helpful  

I enjoyed my time at Southwest Ambulance.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Paramedic  in  Apache Junction, AZ
Former Employee - Paramedic in Apache Junction, AZ

I worked at Southwest Ambulance full-time for more than 10 years

Pros

Working with the different fire departments in Maricopa and Pinal counties and interaction with hospital staff.

Cons

Lower management needs to improve their management skills

Recommends
No opinion of CEO

15 Other Employee Reviews for Southwest Ambulance (View Most Recent)

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  1. 1 person found this helpful  

    So much potential as a company but fails to really follow through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Paramedic  in  Mesa, AZ
    Current Employee - Paramedic in Mesa, AZ

    I have been working at Southwest Ambulance full-time for more than a year

    Pros

    Great experience for emergency medical personel

    Cons

    This is a stepping stone job and they treat it as such. Do not expect to put in your 20 years, there are much better opportunities out there. Untrained management. Zero follow through. Bad training department.

    Advice to ManagementAdvice

    Get a degree and learn how to work harder. Use training as an asset not a punishment. Obey policies, not at your own discretion. Figure out how to follow through on all projects, issues and problems.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Not a good company, frequently pretty terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EMT-P  in  Mesa, AZ
    Current Employee - EMT-P in Mesa, AZ

    I have been working at Southwest Ambulance full-time for more than 3 years

    Pros

    - Great co-workers (for the most part)

    - If you enjoy doing patient care or driving, aspects of this job are extremely rewarding.

    Cons

    - Terrible, terrible pay (raises are frozen)

    - Benefits leave something to be desired and expensive

    - Management is useless - I'm sure they actually do something, but it's hard to tell what. They certainly never intervene on behalf of field crews. If something goes wrong, you're on your own. Also, only expect to hear from them when you've done something wrong. If you're golden, you won't be hearing a peep. If you have valid complaints with the way you're treated or the way the company functions, they're very quick to remind you where the door is.

    - Poor equipment that malfunctions regularly - such as ventilators right in the middle of vent patient calls.

    - Ambulances that break down with alarming regularity, have poor brakes, have poor suspension (I believe that some of my patients have ended up in worse shape than I found them because of how poorly some of our ambulances run), have godawful air conditioning. My currently ambulance is just about to roll over 600,000 miles and I have it on good authority that the odometer has rolled over once.

    - Dispatch is utterly incompetent and often times mean-spirited. Expect to be sent on calls with blatantly incorrect information, expect to be sent to the wrong address, expect to be dispatched without nearly enough time to get to your destination AND if you're interfacility, expect to be sent on calls outside of your scope of practice, expect to be sent to Tuscon for a wait and return when you've got 3 hours left in your shirt, expect to be punished for many shifts to come if you happen to cross the wrong person with a real or perceived slight, expect to be treated with contempt.

    - Corporate does whatever it wants with as little notice as possible. Changing the entire interfacility schedule with less than two weeks notice when everyone who was hard bid did so to correspond with their school and childcare schedules? Why not! It'll get some corporate suit his six-figure bonus, so hey. Demolish coverage so that what few crews are left up at any given time never stop running, always end up being held over and still can't make their arrival times because we're going from AJ to Goodyear and back again in a single day? Why not? Diesel is cheaper than actually running a well functioning company, right?

    Advice to ManagementAdvice

    - Get it together. In my almost four years at SW (in which I have worked interfacility, EMS, CC), I've met maybe two employees (who have been there longer than 6 months) who are genuinely happy with this job. If you're not there to support the field employees, then what purpose to do you serve?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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