There are newer employer reviews for Southwest Network
There are newer employer reviews for Southwest Network

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Helpful (9)

Would not recommend working for this company

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Case Manager in Phoenix, AZ
Former Employee - Case Manager in Phoenix, AZ
Doesn't Recommend

Pros

A good place to apply/work if you are young and inexperienced. They will hire people who have never had a real job before.

Cons

Most of the staff is very young and you will be considered "old" if you are over the age of 28. The turnover rate is crazy, and most people do not make it to one year (look at Jobing and Careerbuilder at how many ads they post in a month). The turnover issues stem from the low pay (around $14 an hr for a Case Manager), the insane amount of documentation/units required each week, and the lack of advancement opportunities within the company. Additionally, some of the management team are not qualified to be in management and happened to land in those positions due to simply being there for longer than 6 months.

Advice to Management

Recruit qualified candidates for management positions instead of promoting those who simply happen to be there longer than 6 months. Listen to the Case Managers who are doing the "dirty" work for the company. Separate case loads by area/offices instead of sending CM's clear across town, out of their office area to work with a family. The company will continue to see high turnover by ignoring the employee concerns as they do now.

Other Employee Reviews for Southwest Network

  1. High Needs Case Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - High Needs Case Manager in Phoenix, AZ
    Current Employee - High Needs Case Manager in Phoenix, AZ
    Recommends
    Positive Outlook

    Pros

    Wonderful leadership team. Positive and supportive work environment. Opportunities for growth are present as long as you are meeting your goals.

    Cons

    Not ver many cons other than assignments are not always within your area even though we have several offices. I work at the central office and have cases all over the valley.


  2. Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rehab Specialist in Avondale, AZ
    Former Employee - Rehab Specialist in Avondale, AZ
    Doesn't Recommend
    Neutral Outlook

    Pros

    If you like helping peoples

    Cons

    Too much micro management make a person feel they don't know how to do the job.

    Advice to Management

    Please train,then allow the person to do the job


There are newer employer reviews for Southwest Network
There are newer employer reviews for Southwest Network

See Most Recent

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